Outside Customer Success Representative

Full Time
Bennington, VT 05201
Posted
Job description

Are you seeking a challenging but rewarding opportunity? Look no further than with AFC!

AFC Materials Group (“AFC”) is a family-owned and operated international manufacturing firm that employs over 170 employees across four divisions: AFC Industrial, AFC Cooking Solutions, Policarta, and AFC Composites. From sub sandwiches to satellites and everything in between, we strive to provide the best solution for customer’s production processes. Join us as we enter a new stage of growth!

Take the next step in your career with AFC’s Customer Success Team. Under the direction of the Global Customer Success Leader, the Outside Customer Success Representative (OCSR) is responsible for servicing AFC’s Industrial customers in the Northeast region. The Northeast region is defined as:

Ohio, Pennsylvania, New York, Maryland, Delaware, New Jersey, Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire, Maine, Ontario, Quebec, New Brunswick, and Nova Scotia.

This position is remote however, candidates are expected to live in or relocate to the Northeast region. Candidates must also have the ability to travel to AFC’s corporate headquarters in Lake in the Hills, IL. (35 miles NW of O’Hare International Airport) several times per year.


$2,500 Signing Bonus!*


Duties:

  • Achieves sales target for industrial MRO products: PTFE fabrics, PTFE/silicone belting, and pressure-sensitive adhesive tapes.
  • Provides consultation on a wide range of industrial applications.
  • Actively prospects, develops, and closes new business.
  • Coordinates region activities with Inside Representative and Customer Retention Specialist.
  • Actively engages existing customers to ensure supplier expectations are met and determine growth potential.
  • Performs active discovery (qualification) and adheres to the AFC selling system.
  • Performs monthly check-ins with Global Customer Success Leader.
  • Performs regular sales analysis using BI. Identifies and acts on customer trends.
  • Logs activities in Salesforce.
  • Travel 50-75% for customer visits, trade shows, etc.
  • Home office 25-50%.
  • Continuously models AFC’s Core Values.


Preferred Experience & Skills:

  • Bachelor’s Degree in business-related field (equivalent education/experience considered).
  • Industrial experience, either at the manufacturing, distribution, or OEM level.
  • 5+ years experience in sales-related role.
  • Proven ability to effectively manage a pipeline (prospect, engage, and close sales).
  • Strong networking and communication skills (verbal and written). Concentration on building relationships at multiple levels.
  • Experience using CRM, BI, and LinkedIn.
  • Experience using MS Office Suite and Teams.


Why Work Here?

  • Medical, dental, and vision insurance
  • Employee Assistance Program (EAP)
  • Company paid life insurance
  • 401(k) - Profit sharing plan
  • Casual work environment
  • Generous paid time off (PTO) and 9 paid holidays, no waiting period
  • Salary: $65-95,000k commensurate with experience, plus commission


AFC'S Core Values:

POSITIVE: How we act: Bringing out the best in others.

RESPECTFUL: How we treat others: Working well together is critical to our daily goals.

INNOVATIVE: How we think: Creating a culture of collaboration.

DRIVEN: How we work: Continuing to learn and better ourselves.

ETHICAL: How we live: Choosing to do the right thing.


To apply go to our website at https://www.afcmaterials.com/join-afc


About AFC

AFC Materials Group is a global provider of high temperature and non-stick solutions. Since 1988, we have focused on partnering with end users, distributors, and OEMs to solve their greatest production challenges. As a turnkey manufacturer, our capabilities include coating, converting, and fabrication of composite materials engineered for the most demanding applications. AFC is based in Lake in the Hills, Illinois, with locations in Vermont and Italy.


AFC is an Equal Opportunity Employer, including disability/vets

AFC is a Drug-free workplace, including Marijuana-free


  • Signing Bonus for direct hires only

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs