Job description
Job Description
POSITION OBJECTIVE
The Case Comprehensive Cancer Center is looking for a motivated person to join our community outreach and engagement team. Primary responsibilities will include assisting with education of and messaging to our catchment area and community partners regarding cancer prevention. This dynamic position is ideal for a creative, self-motivated person with a strong understanding of web content and social media, as well as an interest in community engagement and healthcare. The ideal candidate will assist in all aspects of community messaging including email, web, social, print, etc., and updating and maintaining the center community outreach and engagement page on the center’s website. Working in a team atmosphere, this position will be expected to support innovative content development, both written and visual, to advance the reputation and relationships within the center and with our external constituents and stakeholders.
ESSENTIAL FUNCTIONS
- Responsible for content creation and design of email blasts, including researching topics and tracking trends to create content. Responsible for content development and management of Case Comprehensive Cancer Center social media platforms: Facebook, Twitter, and Instagram. (30%)
- Be a primary creator for materials promoting outreach and engagement programs and events and primary editor for web and newsletter content. (25%)
- Update the center’s community outreach and engagement page with fresh and engaging content; actively maintain site to ensure up to date content using Drupal content management system. Including; Create graphics/basic editing of images for website, identify important news, events, and educational information to add to website, keeping Community Advisory Board member information current, ensuring the page is both useful and relevant. (20%)
- Assist in the development and dissemination of education and communications materials across channels: center’s weekly newsletter, social media, website, targeted emails, press releases, etc. Work on and contribute to a creative team with graphic designers, photographers videographers. (10%)
- Coordinate with the Senior Marketing Communications Manager on Communication Outreach and Engagement components of the comprehensive center’s marketing and communications plan. (7%)
- Apply consistent branding and styling across a range of communications channels and products. (5%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (3%)
CONTACTS
Department: Daily contact with the director of community engagement, regular contact with the community outreach and engagement team, associate director of community outreach and engagement and the community advisory board.
University: Contact with Case Western Reserve University, University Hospitals, and Cleveland Clinic outreach and patient navigators, physicians, investigators, research nurses.
External: Community partners and community members
Students: Work with students employed by the center.
SUPERVISORY RESPONSIBILITY
None.
QUALIFICATIONS
Experience: 2 years of relevant experience in communications, digital and social media, editing or marketing preferred. Strong familiarity and understanding with Facebook, Instagram and Twitter platforms.
Education/Licensing: Bachelor’s degree in communications, marketing, English, or related field required.
REQUIRED SKILLS
- Creative, dynamic thinker with strong writing and editing skills, verbal communication, and experience with Microsoft Office 365, Adobe Creative Suite Products, CANVA and other graphic and digital content creation platforms. Experience using Adobe Creative Cloud, web content management systems (such as Wordpress, Drupal), social media platforms (Twitter, Facebook and Instagram, LinkedIn), and email systems (such as Mailchimp, Constant Contact).
- Strong knowledge of principles of graphic design and ability to make graphics for social media a plus.
- Extreme attention to detail.
- Outstanding written and oral communication skills required. In editing and proofreading, ensure text is free from spelling or grammatical errors, and meets university standards for style and content.
- Willingness to put forth creative recommendations and solutions during project conception.
- Ability to work effectively independently and collaboratively within a team. Must be highly motivated, responsible, dependable and a self-starter.
- Must demonstrate willingness to learn new concepts, processes, computer programs, etc. as needed. Strong analytical skills, creativity and problem-solving capabilities, ability to work under pressure and changing environment while remaining attentive to details.
- Ability to prioritize and manage work, adhering to critical project timelines.
- Ability to take direction and seek help when needed.
- Ability to handle multiple projects at once.
- Willingness to embrace learning opportunities and share knowledge.
- Fulfill scheduled tasks/projects in a timely manner by meeting deadlines.
- Ability to meet consistent attendance.
- Ability to interact with colleagues, supervisors, and customers and community members face to face.
WORKING CONDITIONS
Typical office environment; no chemical exposure. The employee will perform repetitive motion using a computer mouse and keyboard to type.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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COVID Vaccination
Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: https://case.edu/equity/covid-19-accommodations. Applicants may contact the Office of Equity at 216-368-3066 /equity@case.edu for information regarding religious or medical exemptions as an accommodation.
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