An Orthpaedic Care Navigator is needed to manage the patient through pre-operative assessment, education, post-operative discharge planning and services, and communicate with facilities and post-op providers, including skilled nursing and inpatient rehabilitation, to ensure compliance with the procedure protocols developed by FOIs clinical team. This position works remotely from home, but will spend about 50% of their time traveling to various facilities in the surrounding counties of Tampa Bay. Must be able to work on weekends based on call schedule.

Position Description: The Orthopaedic Care Navigator will work collaboratively as part of a multi-disciplinary team to provide patient and family education, communication with health care providers and coordination and facilitation of services within an episode of care.

Key Responsibilities:

• Responsible for managing a group of patient population throughout a ninety-day episode of care
• Gather clinical information from the EMR and telephonic health assessments to determine risk stratification
• Document clinical assessments and care plans
• Educate the patient and caregiver of the process and expectations of the health care delivery system throughout the course of care
• Address patient conditions to optimize patients surgery and disposition
• Collaborate with multidisciplinary team members in the acute, post-acute and outpatient settings to identify patient needs such as home health care, DME, physical therapy and community services
• Follow up on patients at pre-determined intervals and as needed, based on patient status, telephonic and on-site
• Complete and submit all required documentation within established guidelines
• Evaluate plan of care and revise on ongoing basis as determined by patient's health status and communicate changes to all other disciplines involved in the patient's care.
• Identify gaps or barriers in treatment plans to ensure that discharged patients receive appropriate resources and services
• Remain flexible and responsive when changes occur in patient activity and workload
• Work in various systems to enter data, obtain information and research data
• Adhere to the scope of practice for medical license, if applicable, per state regulatory guidelines
• Maintain confidentiality of all patient information per HIPAA and Company guidelines
• Able to travel to local hospitals, Skilled Nursing Facilities and clinics
• Attend meetings, some after business hours
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
• All other duties as assigned.

Qualifications

• Organized, detail-oriented, flexible, creativeContinue
• Able to multi-task and prioritize in fast-paced environment
• Able to work independently with minimal supervision
• Strong time management skills and customer service oriented
• Excellent communication and interpersonal skills with Physicians and clinical team
• Requires strong computer skills: Outlook, Excel, PowerPoint and Word
• Bachelors degree; 4-year degree in related field preferred
• Medical Assistant or Nursing certification required
• Minimum of 2-3 years relevant healthcare or clinical care coordination experience preferred
• Knowledge of human anatomy and medical terminology; Orthopaedic background is a plus