Job description

About us

CDE Software is a small business in Tukwila, WA. We are customer-centric, fun, engaging and our goal is to find a team member to help process and ship orders and to manage customer communication..

Our work environment includes:

• Modern office setting
• Casual work attire
• Relaxed atmosphere

Daily tasks include, but are not limited to:

• Taking phone orders
• Processing web orders
• Processing vendor orders
• Communicating with customers to resolve order problems
• Communicating with customers to resolve any software registration issue questions
• Shipping orders
• Responding to emails
• Responding to web based chats
• Duties as assigned

As our sales are primarily seasonal, a qualified application would also be someone who also has strong documentational skills to help improve our technical documentation, manuals, frequently asked questions and online knowledgebase.

Mental and Physical Demands:

• Works effectively with people from all backgrounds
• Excellent verbal and written communication skills
• Attention to detail and good time management skills are required
• Strong multi-tasking skills
• Must be able to work well when under deadlines.
• Ability to lift 40-50 lbs as necessary

Job Skills Required:

• Experience with Outlook, Word and Excel
• Ability to perform in highly interruptive environment.
• Ability to work under time pressures.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Tukwila, WA 98168: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever bowled in a bowling league

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Word: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)
• Shipping & receiving: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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