Are you detail oriented and looking to work Day hours, Monday through Friday?

Are you comfortable working on a computer and verifying orders with customers?

Global Furniture Group is a leader in the workplace, education, healthcare + hospitality furniture industry.

You’ll see our furniture designs in large corporations, airport lounges, major hotels, luxury apartment buildings, popular restaurants, medical centers and college campuses. We provide products all over the globe and have immediate career opportunities for service-minded individuals.

Order Entry Representatives

Order Entry Representatives are professionals who assist clients with order details in an accurate and timely manner. Ideal Order Entry Reps are well organized and detail-oriented.

Essential Duties and Responsibilities

• Enter NEW Purchase Orders (Global, OTG, 3rd Party Vendors, etc)
• Process XML & EDI Orders
• Forward Evolve, E&I, and GSA Purchase Orders to appropriate team @ corporate
• Enter Parts-Express (w/cost)
• Send QA Requests to Customer Care (in accordance with local GM's thresholds)
• Initiate Addendum Process
• Conduct final QA of Orders prior to release
• Release Orders into Production
• Cancel/Revise PO prior to release (on hold / QA Check)
• Correspond with Secondary Review Team (credit hold)
• Correspond with Proforma Team (CIA / deposit)
• File Documents in accordance with local guidance
• Additional Duties As Assigned

Requirements/Education/Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.
• Experience with Orders and customer servicing especially via phone and email.
• Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals.
• Superior verbal and written communication skills with a proven ability to solve problems effectively and efficiently.
• Strong attention to details, ensuring orders and deliveries are successful and any questions are handled properly.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are a few of the benefits we offer employees or options employees may be eligible for:

Casual Dress | Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Hospital Indemnity, Critical Illness, and Accidental Injury Insurance | Legal Shield | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore | Boston | Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | New Orleans | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

Global is a smoke-free, drug-free workplace and equal opportunity employer.

Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.

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