Job description
Order Entry Clerk
Department: Order Entry Clerk – Customer Service for the Main Office
Reports to: Order Entry Manager
Responsibilities: Performs order entry functions by performing the following essential duties and responsibilities:
- Answers the phone as needed along with other employees within the order entry department.
- Contacts, via phone, select customers to receive their product orders.
- Enters orders that are developed by customer contacts and other sales person’s contacts.
- Assists with other Order Entry duties as needed when other team members are gone, this would include, but not be limited to downloading and entering account orders and ensuring that the shipping department has the correct orders and routing information.
- Must be able to work Saturdays each month.
- Other duties may be assigned to meet business needs including working Saturday shifts as needed.
Qualification/Requirements:
- Excellent attention to detail
- Microsoft experience including data entry, preferably with experience in Excel.
- Is proficient in typing achieving 60 words per minute.
- Customer service orientated - Demonstrates ability to communicate orally in a clear and positive manner with customers to resolve matters related to accounts
- Communicates (speaks, understands, reads and writes reports using acceptable format and sentence and paragraph structure) in English and Spanish in some cases.
- Demonstrates ability to generate and maintain accurate and concise written records.
- After training will be able to read and interpret the aspects of customer accounts.
- Has the ability to use basic math and reasoning skills in all aspects of the job.
- General office equipment training that would include copy machines, fax machines, phone use and e-mailing.
- Must be able to push, pull, lift and rotate. PDL (Physical Demand Limit) generally is at 30 – 40 lbs with occasional PDL at 50 lbs.
- Works well in a team environment including able to work with a diverse group of people from all aspects of the Dutch Farms business.
- Works with a minimal amount of supervision and is a productive member of his/her department by adhering to all Dutch Farms, Inc. policies.
- Associate degree or equivalent combination of education and work experience.
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.