Job description

Cross Country Healthcare is looking for top talent to join our team! Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

BASIC PURPOSE

The Data Coordinator I is responsible for compiling, processing, and maintaining records in an organized manner consistent with medical, administrative, ethical, legal and regulatory requirements. Assist the organization in meet financial goals while delivering the highest levels of customer service to internal and external business partners.

ESSENTIAL FUNCTIONS

• Develops and distributes reports within deadlines and partners with various departments of the organization including Staffing, Payroll, Compliance, and Client Service.
• Develop materials for team meetings and collaborate with business partners to solicit department practices and procedures associated with data evaluation and project implementations.
• Maintain confidential and sensitive information containing participant and personnel records, and conduct appropriate follow-up as needed.
• Upload and index documentation into the system within established timeframes, identify incorrect data.
• Perform regular audits on all systems and identify any potential Issues and process improvements.
• Utilize creative approaches to problem solving, participate in team-building exercises and introduce ideas to streamline operational tasks.
• Provides administrative support for specific projects and other duties as assigned by the Data Manager.

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

QUALIFICATIONS:
Skilled with Microsoft Suite with an intermediate level of Excel experience.

• 2 or more years of data entry experience or related office experience.
• Ability to enter data into a computer quickly and accurately.
• Secure and stable internet connectivity.
• Bilingual English/Spanish preferred.

Education:

• High School diploma or equivalent required.
• Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

SKILLS:

• Exceptional organizational skills and ability to thoughtfully prioritize competing tasks.
• Supreme interpersonal skills for virtual engagement and written communications.
• Ability to analyze data trends and offer specific, measurable, achievable, and relevant remediation recommendations.
• Utilization of time management techniques including goal setting, problem solving and record keeping.
• Excellent time management capabilities
• Exceptional interpersonal, written, and verbal communication skills. Ability to listening and clearly expressing ideas in written and verbal format.
• Ability to work independently, as well as collaborate successfully within a team environment
• Must be able to multiple tasks and prioritize several duties at once
• Maintain positive working relationships with both internal staff, external support team and client base

WORK CONDITIONS:

• Open work area in an office environment.
• Must be able to remain in a stationary position 80% of the work schedule
• Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations.
• Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.

REMOTE WORKER: (if applicable)

• Must be able to successfully dedicate full attention to job duties during work hours
• Must have an office like environment to work in with minimal noise and disruption
• Must have reliable high-speed internet and the ability to connect equipment directly to a modem or router
• Must meet all standards and requirements of the Company’s Telecommuting Policy

The above declarations are not intended to be an “all inclusive” list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to perform the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

I have read and understand the responsibilities of this position:

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#IND_001 #IND_2 #CB

Benefits
Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

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