Operations Specialist

CLASSIFICATION: Full-time, Non-Exempt

COMPENSATION: $16 - 18 Per hour, Rent discount if living at a Redstone property

SCHEDULE: Flexible schedule, Minimum of 30 hours per week required

POSITION SUMMARY: The Operations Specialist acts as a general assistant to an assigned property portfolio. The Operations Specialist will assist each member of their portfolio according to their needs and may be asked to take on or help with special projects.

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone. Residential has at its core the mission statement "We create happiness for our residents, clients and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

KEY DUTIES & RESPONSIBILITIES:

• High level project and event coordination (hotels, transportation, conference registration, etc.)
• Take creative initiative to aid in on-site operations (resolve utility issues, provide basic training, auditing, market surveys etc.)
• Upload invoices, submit refunds, and make resident account corrections as assigned by regional manager.
• Some contract review, redline editing, and coordination of execution
• Projects tailored to the team members current skills and interests to assist operational needs
• Help with other special projects as assigned
• Deliver constructive feedback and suggestions for onsite operations and any current projects

EXPERIENCE & QUALIFICATIONS:

• High School Diploma or equivalent
• Experience with using Excel and Microsoft suite
• Able to inspire team members to high levels of performance
• Attention to detail and willingness to learn
• Strong communication skills
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor