About Springtide Child Development:

Springtide is a fast-growing company that offers family-centered care for children with autism and other developmental delays. Our experienced, interdisciplinary team works collaboratively with one another to develop personalized care plans all while using digital tools to transform the way behavioral care is delivered. We offer Applied Behavior Analysis (ABA), speech, and occupational therapies as well as social skills classes, functional living skills training, school readiness training, language acquisition and family coaching all in one place to improve the lives of our children and their families!

About the Role:

We have a full- time opportunity for a high energy, organized professional who can support our amazing clinical team in Dedham, MA. We are seeking an individual that is excited about greeting children, assisting parents, and supporting the Operations Manager with administrative duties. We are looking for a strong multi-tasker that enjoys bringing order to chaos and is excited to go the extra mile for our amazing families and team.

Day-to-Day Responsibilities Include, But Are Not Limited To:

• Welcome & support all of the amazing families that we work with: you are the face of Springtide to everyone walking or calling in!
• Welcome & support our team: you are the backbone for our clinic running smoothly, helping ensure that everyone knows the schedule and is set up to deliver high quality care.
• Schedule appointments and events: from assessments and recurring appointments, to special events and team meetings, you'll facilitate all the comings and goings of our community.
• Maintain the facility: every toy or office item is a vehicle for learning, and we will rely on you to help us make sure that all of our children & staff have everything they need to thrive!
• Assist the Operations Manager: acting as the right hand to our clinic leader, you'll help troubleshoot day to day issues as well as support and lead long term projects.

Why Springtide?

• Competitive Hourly Compensation
• Extensive Paid Training in ABA (Including Paid RBT Certification Training)
• Medical, Dental, and Vision Insurance
• PTO, Sick Time, Holidays Off
• Career Growth Opportunities

Requirements for the Role:

• You are available between the hours of 8:00AM- 6:00PM Monday-Friday and 9:00AM- 3:00PM Saturday
• You have at least 1 year of experience working in a customer service role
• You have excellent verbal and written communication skills
• You collaborate well with others and have strong interpersonal skills
• You have exceptional organization and time management skills
• You think on your feet and have excellent problem solving skills
• You are an effective team player with a "no task is too small" attitude
• Tech-savvy and highly proficient with Google Suite

Nice to Have, But Not Required:

• You have experience working as a Medical office Secretary/Receptionist
• You are pursuing or have obtained your Associate's or Bachelor's degree
• You are bilingual in English & Spanish

EEO & Employment Eligibility

Springtide is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Springtide also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.