Onsite Overnight Patrol / Front Desk Attendant - part time (LBKFL2023-5159)

Full Time
Longboat Key, FL 34228
Posted
Job description

The Overnight part time Patrol / Front Desk Associate greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff.

The essential duties and responsibilities include:

RESPONSIBILITIES:

  • Patrol property
  • Receive and respond to resident phone calls; redirect as appropriate,
  • Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,
  • Assist with checking residents in, as necessary, to utilize the fitness center and pool,
  • Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards,
  • Update new/existing owners’ information in the appropriate system daily or as required,
  • Sort incoming mail and package deliveries for distribution,
  • Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies,
  • Ensure all safety precautions are followed while performing job duties,
  • Plus other work related tasks as needed

Overnight shift - SATURDAY & SUNDAY- 7PM-7AM (part time)

QUALIFICATIONS:

  • High school diploma or GED required. Associate degree preferred.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Power Point).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay :

$20.00 to $21.00 per hour

OVERVIEW:

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. Grand Manors / RealManage is committed to do everything possible to ensure your long-term career success. With GrandManors, you are not just an employee, you are family.

Company Overview:

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

  • Integrity: we always do the right thing.
  • Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
  • Selflessness: more than teamwork; we are part of something special and much larger than any of us.
  • Personal Relationships: we are a professional services company; people do business with people they like.
  • Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Type: Part-time

Pay: $20.00 - $21.00 per hour

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Longboat Key, FL 34228: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your pay expectation for this position?

Work Location: In person

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