Community Management Corporation

ONSITE MANAGER (part-time)

Job Description

Under the direction of your Regional Property Manager, the ONSITE MANAGER is responsible for the overall on-site, day-to-day operations of the apartment community. This will include the following:

Marketing/Occupancy (GOAL – 100% Occupancy)

Creatively advertise and market apartments on a very limited budget

Interview and pre-approve applicants for housing

Maintain an active waiting list of pre-qualified prospective tenants. Update waiting list periodically.

Process applications for residency by verifying eligibility, credit and prior landlord history according to procedure

Execute leases, certifications and unit inspections as per procedure

Inspect units as per procedure, at move-in and move-out as well as in the interim

Generate marketing report weekly should occupancy fall below 92%

Financial (GOAL – Operation of community within budgetary constraints)

Collect rent and all other fees and misc charges according to procedure

Deposit all monies collected on a daily basis. Report all deposits to the corporate office daily.

Authorize and/or make purchases of supplies needed at the property.

Manage a small petty cash fund used for small purchases

Monitor site expenses to ensure there is no variance to budget.

Process invoices for services provided and materials ordered

Prepare termination settlements within 15 days of a move out

Ongoing Tenancy (GOAL - retaining good residents)

Create a respectful business relationship with your residents

Monitor residents actions and habits continuously for suspicious, unusual or criminal activities

Properly notify tenants of lease violations and ensure remediation is completed immediately

Pursue eviction (summary ejectment) as required through the Magistrates Court. This includes representation of the apartment community at the hearing.

Schedule and process annual recertification’s for all tenants

Prepare and distribute monthly newsletter and calendar

Physical Plant (GOAL - maintain the asset)

Monitor the appearance of the property for curb appeal and maintenance or janitorial items that require attention.

Enter maintenance work orders as needed

Schedule preventative maintenance as per procedure

Maintain logs of all appliances and other items if significant expense

Solicit bids for large maintenance projects, as directed by RPM

Contact & schedule outside contractors when needed

Monitor and supervise the Maintenance Technician to ensure quality work

General Office duties

Create and maintain tenant files, maintenance files, accounting files, etc.. according to procedure

Prepare reports as per standard procedure and as requested

Maintain regularly scheduled office hours

Answer all phone calls and return all messages daily

Read e-mail daily and respond in a timely manner or as requested

Handle all walk in traffic

Schedule your workload to address the important items

Review and update Emergency Response Procedures annually

Supportive Services Coordination

Become familiar with the required supportive services at your property

Research available community programs and services your residents may be interested in

Schedule guest speakers that are in line with your properties supportive services plan

Assist residents in finding services needed

Direct residents to appropriate social services agencies as needs arise

Prepare monthly summary of supportive services activities

POSITION REQUIREMENTS:

To succeed in this position you must possess the following qualities:

Have excellent computer skills (Windows, Work & Excel – latest versions)

 Be able to accurately complete basic mathematical calculations (Add, Subtract, Multiply, Divide, compute percentages)

 Be an effective communicator (both oral and written)

 Be self-motivated

 enjoy on the job training

 Be a problem solver

 Be detail orientated

 Be organized

 Have can-do attitude

 Enjoy working hard and staying busy

 Be trustworthy and ethical

 Be comfortable working alone

The following items are nice to have, but not required:

 Prior office management experience

 Prior experience in staff management

 Familiarity with basic residential systems (HVAC, plumbing, electrical, structural)

 Low Income Housing Tax Credit program knowledge and experience

 Prior property management experience