Onsite Account Representative
Park Avenue East, Massena, NY 13662
NY008 In Plant Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW:
Working as Full-time Onsite Account Representative, you will be responsible for all aspects of the customer relationship and will work with the customer's upper management to ensure business success and compliance with any national or local service agreements. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Working directly with multiple customer contacts and building relationships with upper management
o Receiving product; inspecting it for quality control, staging, scanning, and packing; and making deliveries
o Purchasing product, quoting, sourcing, and managing inventory
o Developing and executing a sales plan to reach and exceed business goals
o Communicating business statistics & progress toward goals
o Developing continuous improvement programs
o Demonstrating and maintaining cost savings programs
o Creating a unique environment of program offerings
o Handling day-to-day needs of the customer

REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess a degree in Business/Marketing OR equivalent industry experience and knowledge of the local market
o Proficient using Microsoft Office Suite
o Excellent written and oral communication skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Demonstrate strong organization, planning and prioritizing abilities
o Exhibit strong problem solving, deductive reasoning and decision making skills
o Highly motivated, self directed and customer service oriented
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Learn and perform multiple tasks in a fast paced environment
o Work independently as well as in a team environment
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS:
o Experience and success in Strategic/Key account or National Account sales
o Prior vending and implementation experience
o Knowledge and experience using Timeline software
o Prior process mapping and DMAIC experience
o Experience speaking and presenting to groups of people

ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.