Online Grocery Pickup

Full Time
Sheboygan, WI 53081
Posted
Job description

Please note: This position's availability is 5 AM - 4 PM (Between the hours of 5 AM - 7 AM, you will qualify for the overnight premium which is $3.00 an hour).

Position Summary
Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

  • Meet/exceed productivity standards
  • Assist in training new e-Commerce team members
  • Learn and adapt to new and improved processes
  • Perform required opening and closing procedures
  • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Maintain organization and cleanliness of staging areas and equipment
  • Communicate any substitutions or exceptions to customers order at time of pick-up
  • Scan and bag orders on the go while following all bagging standards
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Process the orders through the point of sale (POS) system
  • Retrieve each customers order from all staging locations and ensure order accuracy; load order into customers' cars
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Ensure quality and freshness of all items chosen
  • Read and follow directions given in the note section
  • Initiate and complete selection process for customers on-line orders
  • Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

Minimum Position Qualifications

  • Basic math skills (i.e., counting, addition, and subtraction)
  • Ability to work without supervision
  • Excellent oral/written communication skills
  • Ability to read shelf tags

Desired Previous Experience/Education

  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Job Type: Part-time

Pay: $13.00 - $14.80 per hour

Benefits:

  • Employee discount

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Sheboygan, WI 53081: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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