The Ombudsman/Advocate will become certified to visit in long-term care facilities in the KIPDA District to improve the quality of life for those residents. She/he will protect the rights and dignity of nursing home residents. Investigate and resolve complaints by the resident and/or family member. Visit long-term care facilities in the KIPDA and Lincoln Trail Districts. You must have the ability to communicate effectively verbally and in writing; work under pressure and be willing to travel: frequently within the community.

Salary - $39,000 a year / 35 hours weekly

PAID HOLIDAYS - Martin Luther King Day, Good Friday, Easter Monday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day & the Day after Thanksgiving, Christmas Eve, Christmas Day, the week prior to New Year's and New Year's Day.

EDUCATION AND EXPERIENCE: Associates degree is preferred.The completion of 2 years of undergraduate studies is required or the equivalent years of experience in assessing and dealing with long-term care needs of the elderly can be substituted at the discretion of the state LTCO. Experience can be in a long term care facility, hospital, and/or with home health services.

SPECIALIZED SKILLS AND KNOWLEDGE:

• Must enjoy working with the elderly
• Must represent Catholic Charities in a positive manner in dress and presentation when meeting the public and demonstrate good networking skills
• Must be able to communicate well verbally and in writing with colleagues, superiors, clients, and community personnel
• Must be a good listener
• Must have valid driver's license and reliable personal transportation
• Must be proficient in PC skills including Microsoft Office applications such as Word and Excel plus Outlook and databases
• Must be able to maintain confidentiality of information

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds, and beliefs. Catholic Charities of Louisville has established three core values to represent us as an organization and are a gauge for how we work with each other as well as our clients and partners. They are Welcome, Strengthen and Empower.

Benefits: Catholic Charities offers paid Vacation, Sick, and 12 Holidays, 401K (up to 7% matched)