Office Support Assistant

Full Time
Dallas, TX 75201
Posted
Job description

Department
UNT-Parking Services-152510

Job Location
Denton

Full Time/Part Time
Full-Time

Retirement Eligibility
TRS Eligible

Additional Retirement Information
For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php.

Salary Information

Department Summary
Transportation Services supports the University’s mission by maximizing campus access through environmentally sustainable practices, superior customer service, and through innovation and professional management of transportation resources and facilities

Position Overview

The puropse of this position is to assist customers at the front counter with question regarding parking on campus and purchasing permits


Additional Posting Details

Minimum Qualifications

High school diploma.



Knowledge, Skills and Abilities
  • Strong customer service skills.
  • Knowledge of Microsoft Office.
  • Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others.
  • Ability to keep records, to assemble and organize data, and to prepare and submit reports in acceptable formats.
  • Ability to conceptualize, plan and organize assignments and tasks.
  • Ability to work on confidential tasks utilizing judgment, tact, and resourcefulness.
  • Skill in developing and maintaining good working relationships.
  • Knowledge of policies, practices, procedures and terminology of assigned function.


Preferred Qualifications
The preferred candidate will possess the following additional qualifications: * Excellent customer service skills through both written and verbal communications. * Experience with preparing departmental documentation. * Self-motivated. * Willing to go above and beyond what is expected to ensure end-experience for customer is satisfactory.

Required License / Registration / Certification

Work Schedule
Generally 40 hours per week between the hours of 7AM to 6PM, Monday – Friday. Occasional weekend work required.

Driving University Vehicle
Yes

Security Sensitive
This is a security sensitive position

EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.



Classification Title
Office Support Assistant

Physical Requirements

Job Duties

o

Demonstrates honesty, fairness, ethical conduct, and responsibility for actions


o

Balances financial transactions with computer records to ensure accuracy & secures all monies when leaving workstation


o

Data is entered in a meticulous yet efficient fashion.


o

Demonstrates a courteous, friendly, and helpful attitude when dealing with students, the public, departments, and other UNT employees.


o

Takes direction from supervisor, accepts constructive criticism, and demonstrates a willingness to address preformance issues.


o

Informs supervisor of issues, problems, and concerns in a timely fashion and appropriate manner.


o

Exercises appropriate discretion in resolving problems, complaints, and performance issues.


o

Has an understanding of peak work periods and demonstrates responsibility by regular attendance.


o

Manages time well and completes assigned projects within established guidelines


o

Has a good working knowledge of UNT, its parking rules & regulations, and its parking lots and street locations to allow for accurate dissemination of information.


Posting Detail Information

Posting Number
S5515P

Position End Date (if temporary)

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