Job description

Department: Business Operations - Healthy at Home
Reports to: Administrator
Pay Status: Full Time
Work Schedule: M-F 8:30AM - 4:30PM (On site)
Location: Nashua

The Job:
Do you want to make a sustainable change in our community? Harbor Care is seeking a highly effective and experienced Office Manager for Healthy at Home to help further our mission.

COVID-19
Due to the number of facilities, we visit, market/assessments that require healthcare partners to be vaccinated (and client’s homes that request only vaccinated workers), the COVID-19 vaccine is required for this role as we work with a vulnerable population.

About Harbor Care:
Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Benefits:
At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can challenges.

Federally Qualified Health Centers (FQHCs):
As Harbor Care transitions under the FQHCs umbrella, our Clinicians will have the opportunity to participate in the wonderful Student Loan Repayment Program called the National Health Services Corps (NHSC). This is one of the many great benefits of working at Harbor Care. For more information about this Program, please cut and paste the link below into your browser.
https://nhsc.hrsa.gov/loan-repayment/nhsc-loan-repayment-program.html

Our Mission:
Our mission is to provide vital services, including housing and healthcare to all in our communities needing assistance.

Our Vision:
Our vision is one where everyone gets to live safe, stable, and healthy lives, filled with purpose, respect, and dignity.

Job Summary:
Harbor Care seeks an Office Manager for our Home Health office. This position requires an individual who can manage general office duties, staff, and clients to help ensure our company runs smoothly. You will work one-on-one with the Administrator and correspond frequently with clients, staff, insurance companies, and vendors.

Basic Qualifications:

• High School Graduate and one year of supervisory experience in health care.
• billing experience
• Demonstrate proficiency with Microsoft Teams, Microsoft Office (Word, Excel, and Outlook) applications, scheduling systems and other health care industry related software.
• Ability to listen and communicate clearly, fluently, and diplomatically orally and in writing.
• Ability to remain flexible, resilient, calm and present a well-groomed professional image.
• Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as work independently with a minimum amount of direction and supervision.

Preferred Qualifications:

• Bachelor's degree and two years of supervisory experience in home care is preferred.

Strong analytical and organizational skills

Physical Demands:

• Lifting, carrying, pushing or pulling up to 30 pounds.
• Reaching and handling.
• Adequate eyesight for reading, writing, driving and performing tasks.

Clerical Operations:

• Assist in all phases of clerical operations on an as-needed basis including data entry, answering phones, generating reports, filing, scanning and copying.
• Assure coverage for receptionist, medical records and scheduling duties of the office. Back up as needed.
• Record daily census and send to Administrator and IDT in a timely manner.

Order office supplies as directed by Administrator and manage supply expenses against budgeted allotment.

• Maintain inventory records and serve as resource for troubleshooting on all office equipment.
• Ensure that new colleagues complete all necessary on-boarding processes, paperwork for Payroll and personnel file, orientation, photo for identification badge, and any other training as needed.
• Create and maintain confidential records, such as personnel files, employment applications and employee in services.
• Track and update colleague professional licenses, automobile insurance, in-service training, contract renewals, and physician licenses through personnel audit policy.
• Assist Administrator and Clinical Director in tracking Covid employees and patients.

Payroll/Timesheets:

• Enter employee timesheets into EMR acutely and efficiently to facilitate timely payroll processing.
• Process payroll according to company procedures.
• Maintain employee timesheet and payroll files.
• Prepare Workers Comp report, TSA report and submit to BPAS after each payroll.

Billing/Authorization:

• Verify payor information, insurance, and eligibility prior to admission.
• Track authorizations from admit to discharge.
• Bill all insurances within timely filing guidelines, as well as follow up on all claim rejections to ensure proper payment.
• Conduct final billing audit and issue assignments to pre-billing team when findings require further documentation.
• Advise Administrator in matters of accepting/declining problematic payers/concerns/delays within billing department.
• Maintain comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations and serve as a resource for appropriate agency personnel.
• Follow up on accounts for billing and on overdue accounts for collections via phone calls, resubmissions, and adjustments for billing errors.
• Import/post payments from all payer types.
• Create and distribute various financial reports as needed.
• Transfer OASIS data to state timely and accurately.
• Assure claims integrity for the agency.
• Performs other duties as assigned.

Harbor Cares Commitment:
Model and enforce the "Red carpet treatment" among staff and clients comprised of the following:

• Earn our clients' trust.
• Build long-term relationships.
• Give Clients the best possible experience to make them feel like they're coming to a place they belong.
• Provide the best quality of service.
• Treat every Client with dignity and respect with each encounter.
• You will prioritize communication from any Harbor Care employee seeking help for a client
• Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.