Job description
Office Coordinator
Serenity is a healthcare company that offers an innovative approach to
help patients take back their life. Through utilization of cutting-edge treatments and custom developed practices, we create a world-class patient experience. As a patient-focused organization, Serenity Healthcare exists to enhance the health and well-being of our patients.
We are seeking an Office Coordinator for our Denver-Lakewood, CO office. The Office Coordinator is an integral part of our team. In this role, you will provide support to our clinic staff and patients, to ensure effective optimization of our offices. This is an entry level position with growth opportunities in a healthcare technology company.
What We Offer
- Career Advancement Opportunity
- Competitive Wages (Starting at $20/hr)
- Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
Responsibilities
- Update and verify patient information upon each visit.
- Build patient trust by answering questions, addressing worries, respecting boundaries, and being sensitive to their individual challenges.
- Maintain a high-level of consistent, accurate and timely communication with all levels of professionals.
- Ensure positive patient experience by providing support and compassion.
- Rotate through various office tasks throughout the day.
Minimum Qualifications
- Excellent verbal and written communication.
- Previous experience working with computer-based information systems.
- Ability to multi-task, organize, and prioritize work.
- 1+ year of full-time receptionist or customer service experience.
Who We Are
Serenity believes people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patients’ lives to providing an experience that allows you to do your best work.
We take our people and culture seriously and make it a priority to invest in both.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $20/hour.
- This position is contingent on successfully completing a criminal background check upon hire.
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