GENERAL SUMMARY:

Directs day-to-day operations of a site. Helps coordinate activities between patients and staff. Addresses money handling and billing issues at their location. Assists with billing and clerical staff support functions as needed. Enters, monitors and maintains Kronos for designated employees. Does quarterly compliance audits. Manages patient and staff issues.

Scope of this position will be determined by leadership according to defined leveling criteria.

ESSENTIAL DUTIES:

1. Performs office management duties, including payroll, ordering/inventory of all supplies and patient scheduling.

2. Supervision of staff, scheduling, timekeeping, hiring, training and evaluating performance as needed. Cover for direct reports during absences.

3. Assists with special projects as needed.

4. Oversees and provides support in charge entry, cash posting, work queues and follow-up where designated. Responsible for petty cash and deposits.

5. Provide operational support, when applicable with clinical skill validation, within the practice to assist as needed.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

• High School Diploma required. Some college preferred.

B. Work Experience:

• Prior experience working in a healthcare environment preferred.

C. Certification, Licensure, Registration:

• Medical Assistant Certification required

D. Other Qualifications:

• Strong computer skills, excellent communication, interpersonal time management and organizational skills required. Needs to have an ability to lead others. Must exhibit behaviors associated with the Beaumont Standards of Mission, Vision and Values.

• Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.