Job description

POSITION DESCRIPTION
Under direct supervision, this position performs a wide variety of specialized clerical tasks. Work is performed in a busy office setting including multiple sites and community clinics. On a continuous basis, completes multiple tasks and assists clients. Work involves the exercise of initiative, good judgment, attention to detail and the ability to work with both internal and external customers in a professional and courteous manner. One or more of these positions will be required to speak and write Spanish and English fluently. Performs other duties as required. This position is supervised by the Health Department Support Services Manager.

WORK PERFORMED
55% Customer Service/Data Entry. Assists clients and the general public, both in person and over the telephone. Answers a wide variety of questions regarding Health Department services, policies and procedures. Verifies insurance coverage and completes data entry. Verifies and documents demographics. Follows local and state policies. Assures security of cash and checks. Audits entries for completeness and correctness. Updates databases as needed.
30% Clerical/Program Support. Files paperwork and patient files. Processes Health Department encounters and enters data for various collection systems. Assists in data collection and preparation of statistical reports as needed. Sorts and distributes mail. Performs mass mailings. Maintains the program inventory according to established procedures.
10% Accounting. Collects and deposits payments to patient accounts for services and makes deposits daily. Makes change where necessary.
5% Departmental Support. The individual may drive to various satellite locations and work as needed. Participates in public service events and specialized clinics.

KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of:

• General office machines and modern office practices.
• The English language, spelling, grammar and arithmetic computations.
• The operation and minor maintenance of various office equipment.

Ability to:

• Work under pressure and manage multiple tasks.
• Portray a positive image of the Agency over the phone or in person.
• Work with individuals from a variety of cultural backgrounds.
• Establish and maintain effective working relationships with employees and the general public.
• Maintain confidentiality.
• Maintain flexibility in work assignments.
• Follow oral and written instructions.
• Interpret and apply Federal, State, and County laws, resolutions, rules and regulations.
• Communicate effectively, both orally and in writing, using the English language.
• Make routine arithmetical computations accurately and with reasonable speed.
• Operate and perform minor maintenance on various office equipment.
• Understand various essential computer software programs.
• Meet department performance and quality standards.
• Speak and write fluently and correctly in English and Spanish.

Skill in:

• The use of computer software and applications.
• Working with diverse populations.

MINIMUM QUALIFICATIONS
High School Diploma or GED Certificate.
One (1) year of clerical experience or one (1) year of experience in the Office Assistant I classification. Three (3) semester hours of college course work from an accredited college or university or ninety (90) clock hours from an accredited vocational school in business, office administration or closely related field may be substituted for the required experience.
Required to type thirty-five (35) words per minute.
Valid Driver’s License and able to operate a County-owned vehicle (HR-2013-2).

Job Type: Full-time

Pay: $13.67 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Topeka, KS: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.