Job description
About Us:myOrthos & Farrow Orthodontics is seeking an Office Assistant/Administrative Assistant to join our team! We work in a collaborative and fun environment, and our goal is to be the best part of our patient's day. Our work is fast-paced and rewarding.
Responsibilities:
- Convert new patient exams into satisfied patients through education and overcoming objections
- Maintain the practices standard for high treatment acceptance
- Take Doctors notes and ensure patients charts are complete
- Work out and present payment plans
- Call, email, text patients to confirm appointments and follow up
- Build and maintain relationship and trust with patients and clientele during and after visit
- Follow up- comfortable re-approaching qualified patients who haven’t yet said yes and gaining commitment
- Work with office administration by confirming New Patient consultations, ensuring their New Patient forms have been completed prior to their appointment, communication of the patient experience to the new patients
- Overcome objections from patients around financing options
- High School diploma or equivalent: College degree preferred
- 1+ experience with sales or other service industry
- Experience closing sales and gaining customer commitment
- Comfortable with computer systems and technology
- Competitive Pay with monthly bonus opportunities
- Great benefits - medical, dental, vision, 401k match and life insurance
- 4-day work week with 1 Saturday and 1 Friday a month; 3 days - 8:30-7:30 and 1 day – admin (flexible)
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