Job description
Overview:
The Lead Office Admin directly supports the Office Manager in general operations and can effectively communicate the needs of the venue and administrative team members. They understand the Office Manager role and will perform basic areas of responsibility as needed. Key Responsibilities:
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
What You’ll Do
The Lead Office Admin directly supports the Office Manager in general operations and can effectively communicate the needs of the venue and administrative team members. They understand the Office Manager role and will perform basic areas of responsibility as needed.
How You’ll Do It
- Cheerfully answer our Guest’s phone calls and take messages
- Provide administrative support, filing documents, & maintaining inventory of office supplies
- Assist Office Manager in maintaining employment documentation (Corrective Actions, Personnel Action Forms, Doctor Notes, etc.) and records management (Active, Leave, Termination, reporting relationships, job title changes, pay rate changes, etc.) for data accuracy purposes.
- Assist Office Manager with hourly onboarding processes and pre-employment paperwork (entering Offer Details, sending On-Boarding tasks, I-9 verifications, tax withholdings, emergency contacts, direct deposit, etc.) to assist venue staffing and scheduling plans.
- Assist Office Manager with payroll processes (hours verification and resolution, tip reconciliation, etc.) to ensure hourly Associates are following accurate procedures and receiving accurate pay.
- Assist Office Manager in venue accounting (safe counts, reconciliation, etc.) and vendor management (invoice receipt/payment, etc.) processes are executed correctly to support accurate venue financials.
- Assist Office Manager with all aspects of office (office maintenance, mail, taking inventory of supplies and uniforms, etc.) to support differing venue business processes.
- Assist the management team in projects as directed
What We’re Looking For
- High school diploma or equivalent
- 1+ year Cash handling experience is preferred
- 1+ year Clerical experience is preferred
- Excellent communication, prioritization, time-management and organization skills
- Proficiency in MS Office products (Word, Excel, Outlook)
- Energy and enthusiasm
- Ability to work on a team
- A high level of self-awareness, receptivity to change and integrity
- Availability to work varied shifts, including evenings, weekends and holidays
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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