Office 365 Administrator

Full Time
Latham, NY 12110
$62,700 - $94,050 a year
Posted
Job description
Office 365 Administrator
Status: Exempt (Salaried)
Department: Information Technology
Position Summary
The 0365 Administrator will be responsible for effective installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure aligned to Microsoft Office 365 (O365). The system administration responsibilities will be focused on maintaining and enhancing the stability and performance of the systems, continuous monitoring of system health, troubleshooting issues that arise, maintaining and improving the security posture of the systems, and supporting expansion of services in the O365 tool set to increase organizational productivity.

Core Duties and Responsibilities
  • Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively
  • Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
  • Troubleshooting technical issues such as email delivery failures or authentication problems
  • Managing the deployment of new features or functionality
  • Providing/creating training material to users on how to use Office 365 effectively
  • Addressing support requests for assistance with issues pertaining to their accounts, including Exchange, Teams, OneDrive, SharePoint, etc.
  • Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected
  • Working to enable users with Power Automate, flows and APIs to promote productivity and streamline manual processes
  • Establish and maintain Teams Room and support Teams Calling
  • Providing support for mobile devices that use Office 365, including Android phones and iPhones
  • Troubleshooting problems with related technologies such as Azure Single Sign-On, Azure Active Directory, etc.
Education and Experience

  • Bachelors Degree in an IT-related field or 3-5 years hands-on O365 administration experience
  • Scripting and automation experience pertaining to O365 administration and support
  • Microsoft/O365 Administrator certificate or related experience
  • Experience securing and remediating O365 tenancies according to Microsoft Best Practices
Pay Rate:
$62,700.00 - $94,050.00
We offer a fantastic total rewards package at Plug, and a brief summary is below:
✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we’d ask that you apply.
✓The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
✓Health, Dental & Vision Insurance eligibility starting from the first day of hire
✓401(k) with 5% company match
✓Bonus eligibility
✓Paid time off including vacation, personal and sick time
✓Paid Holidays
✓Wellness Reimbursement Program
✓Potential to apply for Tuition Reimbursement
✓Employee Referral program
✓Employee Assistance Program
Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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