Night Auditor/Front Desk Clerk (11pm-7am)
Job description
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints in a Professional manner
- Send out AM folios in a timely manner according Brand Standard
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Work Schedule: Tuesday-Saturday (11pm-7am)
Job Type: Part-time
Pay: $15.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Weekend availability
Ability to commute/relocate:
- Brentwood, TN 37027: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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