Job description

Benefits: Medical and Dental Insurance, Wellness Benefits, Life Insurance, Long Term Disability Insurance, Telemedicine, Paid Time Off and Company Discounts. This applies to full time employees.

New hires will receive a $500 sign-on bonus after completing 180 days. This applies to full time employees.

Job Description

Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Report/handle situations to maintain order and ensure observance of applicable laws.

Essential Job Functions

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Check guests/in out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

About Heritage Inn & Suites, Lewes Delaware

If you have the heart for service, love to share the warmth of hospitality, and provide a memorable experience to guests, then Heritage Inn & Suites in Delaware is the best place for you. We support the well-being and performance of our team with the best rewards, recognition, and support to meet their needs and dreams. Come, be at the heart of traditional American hospitality, and grow with us!

We are the first “themed” property in the area, conveniently located between Lewes Beach in one direction and Rehoboth Beach in the other. Heritage Inn & Suites has 93 comfortable and beautifully themed rooms & suites on 4 acres of area.

Type: Full-time

Salary: $14.00 per hour

Schedule:

• 8-hour shift
• Night shift

Education:

• High school or equivalent

Experience:

• Hotel experience: 1 year (Preferred)
• Night audit: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overnight shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Lewes, DE 19958: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hotel experience: 1 year (Required)
• Night audit: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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