Network Administrator

Full Time
Columbia, SC
Posted
Job description

SunPlus Data Group is looking for a Network Administrator to work for a State Government facility in Columbia, SC.

This is for 12 months to start and is likely to extend

Hours are generally M-F, 40 hrs/week

Pay is $50/hr W2 hourly (NO CTC)

**(THIS POSITION IS ON-SITE ONLY, MANDATORY NO EXCEPTIONS)**

It usually takes the State Government about 1-3 weeks to start interviews, just so that you are aware of the timeframe. The first interview will usually be via phone or WebEx.

Job Summary:

The State of SC is seeking a Network Administrator with documented experience. The Network Administrator will coordinate daily/weekly assignments for installing, deploying, diagnostics, and troubleshooting the Agency's critical enterprise wireless network infrastructure.

The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and provide technical solutions.

The network administrators will ensure assignments are completed accurately and on time and regularly offer: progress, tasks, and deliverables status updates to the assigned project manager.

Specific duties and responsibilities will include but are not limited to the following:

  • Monitor and identify issues with Agency wireless networks and remediate
  • Support wireless connectivity on Windows-based systems
  • Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
  • Manage the wireless network/device lifecycle at all stages

**Please Note - Please Read and Review**

  • A valid driver's license is needed.
  • Depending on the project and if additional equipment is needed, candidates must travel from the home site to different work sites across the state (3-4x a week).
  • Will be required to drive a personal vehicle when a government vehicle is not available
  • Candidates must also be able to climb a 6ft ladder and lift 40 lbs
  • In most cases, candidates will work with another IT staff member but must also be able to work independently.

SCOPE OF THE PROJECT:

As the Agency continues to see increased growth of Enterprise Applications, such as with the Electronic-Health-Records (EHR) initiative, the Agency's Office of Information Technology (OIT) is upgrading the Agency's wireless infrastructure to allow EHR to better leverage network resources, data, assets, infrastructure, and systems. Consistent with the best security practices, DHEC is revamping the Agency's enterprise wireless networking system with a focus on integrating an existing Identity-Based Networking Services (IBNS) solution.

The applicants selected for these openings will be required to travel and install/configure enterprise wireless access points at Agency sites throughout the entire state of South Carolina.

The applicants selected will work under the general guidance of the Network and Security Operations team but will also be required to work closely with other groups and Agency staff at all levels. Selected candidates will follow the Agency's Change Management process and track and document the work and other tasks, regularly communicating status updates to the assigned project manager.

Candidates must be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:

Under the general guidance of the assigned Network Security Team Lead, the network administrators for these openings will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency's critical enterprise wireless network infrastructure.

The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and provide technical solutions.

The network administrators will ensure assignments are completed accurately and on time and regularly provide progress, tasks, and deliverables status updates to the assigned project manager.

  • Specific duties and responsibilities will include but are not limited to the following:
  • Monitor and identify issues with Agency wireless networks and remediate
  • Support wireless connectivity on Windows-based systems
  • Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
  • Manage the wireless network/device lifecycle at all stages
  • Create and maintain wireless heatmaps projecting network coverage of access points
  • Perform enterprise wireless network deployments, installations, and upgrades
  • Requires comfort working on a ladder; ability to lift 40 lbs.
  • Perform firmware/software/security/feature upgrades and other maintenance tasks
  • Monitor Agency trouble ticket system and complete "wireless"/assigned tickets
  • Will serve as the Agency's first tier of support, fielding wireless connectivity technical support requests and troubleshooting/resolving most common/routine problems.
  • Assists Agency staff/contractors in resolving wireless and other related problems
  • Coordinate and assist with testing and validation
  • Adhere to State and Agency security and IT policies and standards
  • Work closely with key stakeholder groups, including Network, Security, and Server Hosting, to ensure the appropriate level of engagement and focus is maintained
  • Occasionally assists various IT groups with other "non-wireless" tasks as assigned, such as with system/network installations and upgrades (i.e., racking equipment)
  • Create, maintain, and review/improve upon notes and wireless documentation
  • Ability to plan, organize, review, and implement associated project milestones to completion.

DHEC will provide:

  • All required network accounts, access rights, and tools to complete tasks.
  • Any DHEC required training such as Agency online HIPAA.
  • Staff to assist with any application or procedure questions.
  • State vehicle if available and scheduling of vehicles for job duties
  • Workstation (i.e., Laptop) and required software.

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