Job description

Welcome to MTI!

Essential Duties and Responsibilities

· Keep servers current with the latest software versions, service packs, and application patches available

· Maintain a high level of integrity and security on all servers (as well as the data contained on those servers)

· Manage and maintain network, firewalls, switches, Wi-Fi, VPN

· Maintain a regular backup routine of all server-based data

· Restore data from backup for users upon request

· Manage O365 tenant and licensing

· Manage email security software to protect against phishing and spam

· Monitor computer systems to improve network performance for computer systems and networks

· Fix software and hardware configuration issues for users on-demand or from inspection of the systems

· Part of the Information Security team that helps manage and maintain our ISO 27001 certification

· Evaluate and improve upon the way MTI uses technology to do business, as well as the reliability of that technology

· Research, recommend, procure, and implement all IT related upgrades. Remove or upgrade all obsolete hardware and software

· Keep personal computers current with the latest software versions, service packs, and application patches available, for which we support

· Communicating networking issues to other employees and management, especially in training new users

· Manage department and KPM’s and/or goals to meet or exceed company expectations

· Help lead the IT team to support MTI’s business strategy, provide operational oversight and budgetary control of technology spending

· Support the Executive Team by providing accurate information regarding the company’s current IT assets and by making
recommendations regarding the company’s IT needs

· Manage outside contracts for IT related vendors and consultants

· Look for ways to reduce costs without sacrificing the quality of service that the IT department provides

· Improve and document the processes by which all IT duties are accomplished

· Escalate and manage problems with vendors as needed

· Maintain a list of company owned software licenses and enforce the integrity of those software licenses

· Maintain minimum requirements (per department) for all IT related hardware and software

· Support fellow employees by providing them with computer training/coaching and with reliable tools with which to do their jobs effectively

· Position reports to Director of IT

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

· Inspires coworkers to attain goals and pursue excellence

· Identifies opportunities for improvement and makes constructive suggestions for change

· Manages the process of innovative change effectively

· Remains on the forefront of emerging industry practices

· Manages day-to-day internal client interactions

· Sets and manages internal client expectations

· Communicates effectively with internal clients to identify needs and evaluate alternative business solutions

· Continually seeks opportunities to increase internal client satisfaction and deepen client relationships

· Windows Server administration

· Server Virtualization and cluster management

· Azure & Microsoft 365

· Network administration & Network Security

· Security administration

· Windows administration

· Proficient in Network Engineering

· Hardware / software troubleshooting

· Basic Macintosh administration

· Backup administration

Required Education and Experience

· Bachelor's degree in computer science or related field, or equivalent combination of experience and education

· Minimum five years related experience in Information Technology

· Minimum three years’ experience in telephony administration

· 3+ years’ experience in supervision of staff and/or managing processes

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Travel is required
• Ability to lift 25lbs on occasion
• Sit for long periods of time
• Bending
• Reaching above head for items
• Ability to use a computer and telephone system

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typical office environment with average noise and lighting levels
• Constant interruptions

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

MTI is an Equal Opportunity

Employer Mobile Technologies, INC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Hillsboro, OR 97124: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide a good personal email address

Work Location: In person

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