Job description
THE COMPANY:
Since 1980, Stevens Transport has remained the primary choice of the Fortune 500 for delivery of perishable items and is the largest family-owned and operated climate controlled freight company in Texas. Family is a top priority at Stevens and those values are integrated into everything we do, every day. Our award-winning service and reputation paired with state-of-the-art equipment has made us the pioneer of the industry.
Stevens Transport Corporate offices as well as it’s many departments and family of companies, reside on a massive 75-acre campus just East of Dallas. As a debt free, multimodal logistics conglomerate, Stevens Transport injects unmatched integrity into a corporate business model that reflects a track record of consistent growth and success. As “America’s Trucking Family” and one of the nation’s premier employers, we understand that our biggest “assets” are our people that support the continuous growth.
If you are looking to continue with a rewarding career in Transportation & Logistics, come join the over 750 corporate family members with an exciting opportunity waiting for you!!
THE ROLE: The National Logistics Account Manager is responsible for ensuring the company is able to provide truckload coverage for customer-awarded freight while also securing additional lanes of opportunity. Additional responsibilities include close oversight of all internal activities that impact service obligations (carrier performance, last minute customer requests, resolution of delayed pickup/delivery, billing, etc.).
Because this position is responsible for the growth and retention of dedicated opportunities, all direct and extended functions of this role are critical to maintaining a competitive edge and preserving the overall integrity of company services.
QUALIFICATIONS:
- Ability to service multi-million dollar accounts and support new and existing sales opportunities and markets
- Ability to perform in a deadline-driven environment with rapidly changing priorities
- Extremely organized and communicative
- Ability to handle high volumes of inbound and outbound email
ESSENTIAL FUNCTIONS:
- Communicating with assigned customer base as the single point of contact
- Working with other internal departments to balance capacity and freight
- Soliciting additional freight opportunities that eliminate empty miles when necessary
- Researching and attempting to remedy service issues on a daily basis
- Tracking and tracing shipments and providing superior service record with on-time performance for 95% or better
- Relaying excess load availability to Brokerage and Rail divisions
- Reviewing EDI data for accuracy before releasing verifications to the customer
REQUIRED QUALIFICATIONS:
- 3+ years of experience in business development, sales, or transportation operations
- Intermediate proficiency in Microsoft Excel functions
HIGHLY BENEFICIAL QUALIFICATIONS:
- Some familiarity with AS/400 operating system
Medical, Vision, Dental, Supplemental, and Life Insurances available + 401(k) retirement plan and quarterly match.
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