Job description
Job Summary
Position Description
- Research, evaluate and purchase approved merchandise; ensure that all merchandise is appropriate, of good quality, and aligned with the mission of Dumbarton Oaks.
- Receive, process, and price incoming stock.
- Oversee and maintain retail Point of Sale (POS) system.
- Plan and implement biannual physical inventory count and quarterly jewelry physical inventory count. Maintain current inventory database.
- Forecast, plan, and adhere to annual museum shop budget and track daily, monthly, and annual sales and attendance figures.
- Analyze sales trends and pricing policies to determine profitability. Forecast merchandise needs for future events and seasons.
- Process and submit invoices in timely manner; reconcile purchasing card statement; work out discrepancies with vendors.
- Create and maintain inventory database. Plan and implement biannual physical inventory count and quarterly jewelry physical inventory count.
- Hire, train and supervise temporary staff to ensure highest standard of positive customer experience as well as coverage and presence at all times during store opening hours (Tuesday – Sunday, 12:00 pm – 5:00 pm).
- Develop merchandising strategy and create visually enticing displays.
- Update and maintain museum shop’s web page.
- Design all shop graphics, signage, labels, and custom packaging.
- Coordinate and execute all activities related to product development and product licensing and develop customized products in conjunction with permanent as well as special exhibitions.
- Schedule, plan, and run special shop events in collaboration with relevant departments.
- Provide a high level of customer service both at the store and through phone contact.
- Monitor and purchase all office supplies, display supplies, equipment, and fixtures.
- Initiate online store development.
- Maintain professional knowledge by participating in professional societies and local activities, reviewing professional publications, and establishing personal networks.
- Perform other duties as required.
Basic Qualifications
Additional Qualifications and Skills
Experience with Microsoft Office, Adobe Creative Suite, and retail POS software.
Physical Requirements
Benefits
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
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