Job description

Dominion Financial Services, LLC is seeking a top-notch Loan Servicer for immediate hire!

Dominion Financial Services, LLC (“DFS”) is a growing and successful Lender located in Baltimore, MD that lends to Real Estate Investors in all states. Established in 2002, Dominion is an Operating company of DFS and is a leading provider in all Real Estate related services.

Excellent opportunity for a fast-paced learner in one of Baltimore’s dynamic lending companies. This individual will report to the Director of Loan Operations.

Our Company's Core Values

• Integrity
• Accountable & Dependable
• Team Centric
• System & Process Oriented
• Service Ethic
• Organized Efficiency - risk management & compliance

RESPONSIBILITIES

• Responsible For Managing and Collection of All Outstanding Accounts
• Makes Borrower Calls Regarding Late Payments and Payment Plans
• REO List Monitoring for Payment Workouts and Collection
• Monthly Mortgage Statements
• Monthly Late Statements
• Weekly Collection Reporting To Management
• Ability to identify overpayments and interest refunds due
• Bank ACH Set Up
• Updates Multiple Spreadsheets For Tracking of New ACH Account Set Up
• Processes ACH Payments and Returns
• Respond to customers questions + issues through Freshdesk (email ticketing system)
• Contact customers regarding late payments or issues with ACHs, checks or wires
• Reply to customers questions via email and phone call
• Documenting of deposits, new loans, paid off loans in Excel

EDUCATION & EXPERIENCE:

• High School diploma or GED required. Two year degree in business, finance or related field preferred.
• Minimum 5 years of commercial and/or construction loan servicing, loan documentation or related job experience in the financial industry.

KNOWLEDGE & SKILLS REQUIRED

• Proficient in MS Office particularly MS Excel and MS Word.
• A knowledge of Sales Force is Favorable but not required
• Google Sheets is a Plus
• Must possess excellent analytical and problem solving skills, be detailed oriented with a commitment to a high level of data integrity and accuracy.
• Knowledge of General Ledger balancing and common banking transactions.
• Ability to Multitask
• Ability to Adapt to Process Changes and Direction

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote

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