Job description
- Supporting loan processing and underwriting
- Interacting with clients
- Collaborating with your team
- Hitting daily production goals
- Reviewing information for completeness and accuracy
- Handling inbound and outbound calls from 3rd parties and clients
- High school diploma or equivalent
- Proficiency with Microsoft Suite (specifically Outlook, Excel and Word)
- Ability to handle a fast-paced environment
- Production and process-oriented skills
- Ability to focus in an open workspace
- Attention to detail
- Self-motivation
- Elite client service skills
- Exceptional communication skills
- On-site attendance
- Willingness to learn and be coached
- Problem-solving skills
- Ability to handle multiple inbound and outbound calls
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you’ll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Great Lakes Coffee Roasting Company
- Indoor/outdoor café with Wi-Fi
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