Job description

Bachelor's Degree in business, finance, marketing, or related field
10+ years in healthcare compliance, internal audit, or similar positions
5+ years program management or similar positions, experience leading and developing a team.
Willingness to travel up to 20% (Domestic)

Amazon Pharmacy’s Compliance team is seeking an experienced compliance professional to join the team as Head of the Compliance Monitoring, Auditing, and Analytics Center of Excellence pillar. This individual will have the opportunity to design, develop, implement and manage a data-driven center of excellence designed to proactively identify and mitigate compliance risk. Amazon pharmacy will rely on this individual to execute a monitoring and auditing work plan and support the business in implementing effective compliance controls.
A successful candidate in this role will be a self-starter who is passionate about healthcare compliance and building out this function. This person should also be able to earn trust and effectively collaborate with stakeholders across the company (e.g., pharmacy operations, legal, and internal audit). They must have strong communication and analytical skills to drive strategic monitoring, auditing, and analytics initiatives, including corrective and preventive actions. This individual will desire to learn the current business operations, including pharmacy systems, to develop risk mitigation mechanisms such as monitoring scorecards and predictive analytics.
This individual must be able to think big and be creative to deliver results; work both independently and collaboratively. As part of the AHS Compliance team, this person will be expected to consistently raise the high bar of compliance and operational excellence as we rapidly grow, scale, and innovate and ultimately make Amazon Pharmacy the most customer-centric pharmacy on Earth.

Key job responsibilities
Develop and execute the annual compliance monitoring and auditing work plan.

Partner with the Compliance Program Operations & Governance team to design the Compliance Risk Assessment Program framework and conduct compliance risk assessments across Amazon Pharmacy.

Present monitoring, auditing and analytics reports to internal leadership regarding identified findings, risks, and action plans.

Develop compliance risk mitigation mechanisms, including monitoring scorecards and predictive analytics.

Lead the Compliance Program Self-Assessment process to support building a best-in-class program.

Lead various compliance auditing functions, including policy compliance validation audits, regulatory implementation audits, third-party auditing, and billing audits.

Lead the Amazon Pharmacy exclusion screening process, including professional license/credentialing screening and Office of Inspector General (OIG) List of Excluded Individuals and Entities (LEIE) screening.

Oversee and monitor audits conducted by other Amazon Pharmacy teams.

Lead the compliance analytics center of excellence to support a data-drive compliance approach to pro-actively identifying and mitigating compliance risk.

A day in the life
Conduct compliance monitoring and auditing per the annual work plan developed based on an enterprise risk assessment.

Assess business processes and systems to identify any additional compliance risks.

Present reports to the leadership team related to identified findings and risks.

Develop monitoring scorecards and analytics to identify trends, including emerging risks.

Propose action plans to comply with applicable laws, regulations, and/or internal policies and procedures.

Monitor the Compliance Program for maturity and effectiveness

Oversee the exclusion screening process and take appropriate action for confirmed exclusions.

About the team
The compliance team has the unique ability to see broadly across the org and make a significant impact to ensure that the pharmacy business meets or exceeds the legal, ethical, and professional standards applicable to healthcare and pharmacy practice. You will be joining a motivated group with a startup mentality that is eager to expand our business and improve the pharmacy experience for our customers. There are endless opportunities to innovate and make a visible impact in the company and we are passionate about helping our team be successful and advance in their career.

Knowledge of pharmacy regulations and laws
Advanced degree (e.g., PharmD, PhD, JD, MBA, Masters)
Comfortable navigating multiple systems and working in ambiguous environments
Self-motivated and able to work without direct supervision
Experience engaging with and influencing multiple stakeholders
Ownership and creativity to build a program from the ground up
Ability to display “backbone” and hold stakeholders accountable.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,600/year in our lowest geographic market up to $198,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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