CNSI is empowering the delivery of public sector healthcare in claims and encounter processing platforms, provider support solutions, and promoting consumer engagement and interoperability. Our technology-enabled products and solutions connect consumers, payers, and providers to improve health outcomes for one in five Americans.

Summary:

Join our successful and high-performing Operations, Maintenance, Enhancement, and Implementation team, supporting assigned sub-system(s) of the Washington Medicaid Management Information System. You will engage collaboratively with Design, Software Quality Assurance, Global, and Customer team members for operations and enhancements of assigned modules. ProviderOne is a Mission Critical system with complex interdependencies with other State systems and 24x7 performance requirements. You will play a key role in the continued delivery of medical services and supports to the most vulnerable Washingtonians through exquisite execution and continuous improvements.

To learn more about us, check us out at www.cns-inc.com

Industry Recognition - Press Release: https://bit.ly/3jS0Bn4

Job Responsibilities:

• Functions as an individual contributor under moderate supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all of the tasks required for implementation, operations and maintenance
• Collaboration across Global Development team - there will be meetings in the morning with India team to discuss analysis of reported issues, progress on development, and to provide clarification for development
• Customer collaboration - discuss with customer on regular scheduled calls to update the analysis of issues and discus requirements and design
• Respond to ad hoc customer requests through Jira, email, and phone calls
• Monitor system errors and alerts; debug the issues and develop code to patch the data to correct errors
• Review and Unit test the developed code before implementing the changes in Production
• Collaborate with Functional and Test team for change requests
• Maintain tickets in proper status in ticketing system
• Interact with Customers and colleagues through phone, Microsoft Teams, and email
• Daily interactions with members of the Test, Development, Functional, Infrastructure, DevOps, and Quality groups
• Continually learn and bring technical improvements to the ProviderOne system
• On a rotating weekly basis, be on-call, to respond/escalate when there is any issue in the system

Required Experience/Skills:

• Bachelor’s Degree with 4+ years of relevant work experience
• Proficient in translating the business requirements to System Requirements including Nonfunctional requirements
• Experience with the Operations of high-volume transactional processing systems
• Proficient in Object Oriented Analysis and Design, Java, J2EE, JavaScript, AJAX
• Knowledge of relational database concepts and have experience working with databases
• Understand the software development life cycle (SDLC) as well as system support and maintenance processes, evidenced by experience working on Linux platform, knowledge of a Webservice test tool, and experience and knowledge of version control and defect management tools
• Experience in Health Care systems

Preferred Experience/Skills:

• Experience supporting system operations where Service Level Agreements and standard operating procedures and ITIL processes are in place (preferred)
• Certification in Linux, XML, AWS, ITIL (preferred)
• Experience with Oracle databases, SOAP UI webservice test tool, SVN version control tool, Jira defect management tools, Amazon Wefb servces cloud platform (preferred)
• Knowledge of Cloud based platform (preferred)

CNSI is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status, or any other status protected by applicable federal, state, or local law. We are proud of our diversity and encourage all qualified applicants to apply.

Kindly inquire during the interview process if this position is subject to President Biden’s Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, requiring you to be vaccinated by December 8, 2021.

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