The Leasing Consultant is responsible for showing, selling and leasing homes, working with prospective residents and carrying out activities related to managing the wait-list.

Primary Responsibilities

• Review prospective residents applications to verify their qualifications for the community according to all company, local, state and federal and other applicable laws and regulations.
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow-up through CRM.
• Maintain and increase occupancy by selling and leasing homes through matching customers’ needs and desires with community inventory available and demonstrating the value in our community.
• Utilize features/benefits, selling to communicate community value.
• Promotes positive resident relations by working to make the living experience, particularly the first impressions, of the highest quality.
• Educates and informs prospects of relevant resident rules, policies, and procedures
• Perform administrative functions required to lease property (to include processing rental application, data entry, general correspondence, waitlist maintenance and resident files).
• May be responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages.

Job Requirements

• High School diploma or GED required.
• 1 to 2 years’ experience in sales, leasing and hospitality or customer service. Property management experience strongly preferred.
• Proficiency in Microsoft Office is required. Working knowledge of YARDI preferred but not required.
• A current vehicle license in good standing and must be able to meet the driving records standards outline in the Company Safe Vehicular Operations Policy.