About Us:

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Role Purpose

Manage and oversee the development and implementation of facilities strategy and capital lifecycle management for major systems upgrades, refurbishments and location openings and/or closures. Standardize and specify facilities systems, products and maintenance, leases and contracts. Develop and manage the design, space planning, engineering / maintenance, construction and inspection of facilities. Develop strategy and structure for disaster / recovery plans. Manage and oversee the planning and execution of facility operations including, space allocation and forecasting, work-space design, construction, renovations, reconfigurations, building operations and maintenance, and mail and shipping services to ensure a safe and productive work environment is provided for all employees.

Key Accountabilities

• Develop and implement facilities strategy and capital lifecycle management in order to:
• Determine and execute long term global capital spending plan based on strategic capacity needs, asset lifecycles, and current/emerging technologies.
• Prepare and deliver annual capital budget and quarterly forecasts with input from related stakeholders from the local operational level and Global Infrastructure team, tracking actual vs. budget.
• Maintain with assistance from the local operational level an accurate and complete inventory of all related facility systems and assets.
• Provide Facilities Direction, Consultation and Operational Support for assigned offices/teams.
• Determine and implement rules based decision trees and escalation procedures for all facility systems. Serve as 2nd tier support in times of outage or troubleshooting.
• Develop standard checklists for major system preventative maintenance and repair.
• Oversee and ensure the timely execution of facility systems tests, preventative maintenance and related records/files for all assigned locations.
• Ensure that policies are established and followed to meet regional/country specific regulatory requirements and regulations (i.e. OSHA).
• Provide expertise and input regarding local vendor selection and management where applicable based on scope and term of service.
• Provide Active Project Management for Major Upgrades, Refurbishments and CRO Openings / Closures by:
• Creating and executing major facilities project plans. Determine scope and involvement.
• Developing RFI / RFQ proposals for the negotiation with product managers / suppliers, engineers and contractors for selection of services.
• Overseeing construction phases of large projects / build-outs to ensure timely completion within budgeted expenditures.
• Standardize and specify applicable systems, products and maintenance contracts by:
• Selecting and executing major facilities purchases to include uninterrupted power supply (UPS) systems, generator, refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, electrical systems, etc.
• Negotiating and executing support contracts for major systems.
• Develop and manage the design, space planning, engineering/maintenance, construction and inspection of call center facilities.
• Develop strategy and structure for facilities disaster/recovery plans.
• Serve as preliminary contact for lease negotiation renewals and space requirements.
• Implement Green Engage and other company wide initiatives.
• Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes.

Key Skills & Experiences

Education –

Bachelors Degree or technical institute degree/certificate in electrical, mechanical engineering, maintenance management IT, Telecommunication, Business or an equivalent combination of education and work related experience.

Experience –

6 to 10 years progressive work related experience in building maintenance with demonstrated proficiency in multiple disciplines/processes related to the position as well as 3 to 5 years prior supervisory or team leader experience.

Technical Skills and Knowledge –

• Demonstrated working knowledge of major facility systems including uninterrupted power supply (UPS), electrical, generator, refrigeration, heating, ventilation, air conditioning, plumbing and preventative maintenance.
• Demonstrated experience with RFI / RFQ process management, negotiation skills, vendor selection and management.
• Demonstrated experience in leading and developing people.
• Demonstrates effective verbal and written communication skills for the purpose of providing information to clients, vendors and/or staff.

What We Offer

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.