Member Services Representative
Full Time
Niagara Falls, NY 14304
$13.20 an hour
Posted Today
Job description
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!
Benefits/ Perks:
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!
Benefits/ Perks:
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Potential for growth and career advancement within network
- Complimentary CPR/AED Re-certifications
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
- Greet all members & guests with a smile and wish them well as they exit the club
- Facilitate any messages on club software at member check-in
- Work closely with team members in driving new member personal training sales by booking a kick off
- Work closely with team members in driving new members into the gym
- Maintain an atmosphere that makes all co-workers, members, and guests feel welcomed
- Possess an enthusiastic, passionate, outgoing, friendly and ambitious personality
- Answer phones in courteous, helpful, professional manner
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Understand and follow all policies, procedures and standards
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in Employee Handbook
- Above description may be subject to change or alteration at any time
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- Must be at least 18 years old
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availability
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