Job description

Busy Primary & Urgent Care Practice looking Medical Receptionist. We’ve been serving the community for 50 years in a beautiful & brand-new high-tech office with 120-150 visits per day across 9 doctors, 5 physician assistants & 2 dieticians.

Read more about the Company: www.maniyahealth.com

Our patient's love us, read our 500 Google Reviews (4.8 Stars): https://g.page/r/CQTxAhpaV2NxEAE

Job Description

• Full-time or Part-Time Monday to Friday (afternoon/evening shift)
• Full benefits including Health, Vision, Dental & Life Insurance + PTO, Sick Days, End of Year Bonuses & 401k after the 3 month probationary period
• Greeting all patients in a joyful manner & checking them in (includes verifying demographics and insurance) whether in person or virtually
• Manage the waiting room by conveying wait times, decompressing the waiting room (moving patients to flex waiting room(s) or rooms), proactively apologizing if long wait, ensuring music is on, ensuring the waiting room is clean, and assisting patients with walking and the coffee/water machine
• Answer all phone calls in a pleasant and professional manner
• “Bump up” all customer service issues and complex problems you cannot solve to a manager
• Scheduling appointments correctly using the scheduling rules
• Calling Late Arrivals
• Calling back patient vociemails
• Getting in touch with patients on the "appointment list" who need an urgent visit because of an abnormal result
• Texting patients using our online texting platform
• Ownership of all tasks and "closing the loop"
• Have a great attitude, be a team player, and be willing to learn and continuously improve
• Go above and beyond to WOW patients with our Patient Experience & to help out the team

Requirements

• Reliable transportation & 100% dependability
• Professionalism
• Must be fantastic with customer service
• Fast-learner & experience good computers/EMR
• Medical office experience required
• Urgent Care or Primary Care experience is a big plus

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Everyone is screened with temperature, everyone wears masks

Ability to commute/relocate:

• Township of Hamilton, NJ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Why are you leaving your current job (or why did you leave your last job)?
• In the last 3 years, have you left any job in under 1 year? If so, why?
• What is your hourly salary expectation (or range)?

Education:

• High school or equivalent (Required)

Experience:

• Medical Office: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: One location

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