Job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Description Summary:
Job Description:
We are seeking a Medical Receptionist to become a part of the ASAS Health team! This position is responsible for coordinating the daily administration of doctors, staff, visitors, and patients. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.
Responsibilities:
- Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of visitor’s arrival.
- Answers telephone in professional manner, screens calls, and takes concise messages. Listens to and evaluates needs of callers and handles appropriately. Serves as a resource for callers, with a focus on customer service and assistance.
- Schedules appointments and keeps appointments on time.
- Supplements office staff by assisting with computer input/typing, scheduling, preparation of forms, correspondence, compilation of data and other various projects.
- Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.
Qualifications:
- Excellent communication skills at level necessary for taking patients' medical histories, understanding provider and supervisor’s instructions, and for accurately documenting patients' medical information.
- Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact.
- Demonstrates flexibility in regard to job duties and assignments.
- Willingness to cross train within other departments within your scope of duties.
- Ability to multi-task and work effectively in a high-stress and fast-moving environment.
- Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
- Working knowledge of “Universal Precautions,” always demonstrates professionalism.
- Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
- Bilingual English/Spanish and/or other languages strongly preferred.
- Knowledge of medical terminology
- Knowledge of computer and job-related software
Education:
1. High school Graduate (or GED) required.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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