Medical Assistant - Family Practice Clinic
Full Time
Tucumcari, NM 88401
Posted
Job description
Overview:
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: No
Work Schedule: Weekday Schedule Monday-Friday Qualifications:
We offer more than the standard benefits!
Learn more about our employee benefits:
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Offer Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer. Minimum Offer: USD $16.95/Hr. Maximum Offer: USD $25.20/Hr.
The
Medical Assistant provides primary support to the provider by proactively anticipating the provider needs, preparing the patient for the visit using established patient preparation guidelines, maintaining efficient patient flow, and assisting the provider with treatments and procedures. Perform procedures with completed and documented competency, within scope of certification, PHS policy and under the supervision of a provider. Provides medication administration per providers orders and supervision of a provider. Provides support for clerical functions to include scheduling, referrals, and prior authorizations. Performs activities to maintain a clean, stocked, safe, and well-organized patient care environment. Provides In-basket message support. Reports to Clinic Manager.
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: No
Work Schedule: Weekday Schedule Monday-Friday
- High school diploma or GED
- Prefer 3-year experience (ambulatory care preferred).
- Successful Completion of a Medical Assistant or a Certified Nursing Assistant program from an accredited school preferred.
- BLS (AHA and ASHI Healthcare Provider) required within 90 days of hire.
- Completes all Organizational, Department of Nursing and Department-Specific competency training/requirements within specified timeframe.
- Must pass the Medical Assistant Training Final Exam, administered by Clinical Education, with a score of 90% or better and demonstrate competency in required skills.
Responsible for performing medical assistant procedures after completion of competency within scope of certification, under the supervision of a provider and PHS policy such as, not an all-inclusive list:
- Prepares patient for rooming and exam as appropriate.
- Prepares and administers medications and immunizations as directed by the provider.
- Assists with procedures as determined by the provider.
- Suture, staple removal and dressing changes.
- Phlebotomy.
- Collecting and preparing laboratory specimens.
- Providing basic education to patient(s) regarding medications and special diets.
- Foley catheter removal and/or placement.
- Ace wrap, Splint application.
- Set up aseptic and sterile procedures.
- Office-based procedures with evidence of training and competency validation.
- Basic Foot Care.
- Orients new hire MAs.
- Performs Regulatory Readiness audits as designated by the Clinic Manager.
- Works under provider and organizationally approved protocols within their training and certification.
- Assists with visit closure.
- Performs MA visits per protocol.
Indirect Care Activities: - Responsible for Kanban system for stocking exam rooms and procedure room.
- Maintains a clean, organized, safe, well-stocked environment, and follows infection control and regulatory standards.
- Provides support for clerical functions when needed to include scheduling, referral management, and prior authorizations:
- Takes patient medical histories.
- Manages patients calls and In-basket messages.
- Schedules patient appointments according to guidelines as defined by standard work.
- Monitors providers schedule to identify -no shows- for rescheduling. Places reminder calls to patients.
- Manages prior authorization for durable medical equipment, diagnostics, and specialties.
- Manages referrals for diagnostic testing or specialist.
- Manages and maintains tracking of Advanced Directives, FMLA, and other patient forms.
Teamwork: - Participates on interdisciplinary team to meet patient care and clinic operation needs, working cooperatively with others to accomplish required work in a timely and efficient manner.
Visit Navigation: - Prepares patient for the visit using established patient preparation guidelines, collecting appropriate and accurate data, and providing all aspects of primary support to the provider.
Equipment and Procedures: - Uses patient care equipment and performs patient procedures in a safe, competent manner according to defined standards of practice.
Message Management / Test Result Notification: - Responsible for taking patient calls and initiating Telephone Encounter(s) for the providers and care team. Ensures accurate, timely response to and documentation of patient calls, message requests, and notification of test results. Trained in various programs to include but not limited to scheduling, prior authorizations, and referral management.
Customer Service and Caring Practices: - Applies AIDET principles as well as good listening, oral and interpersonal communication skills to create a supportive, therapeutic environment, and provides responsive, compassionate care in meeting patient, significant other, and family requests and needs.
Communication: - Communicates pertinent patient data to provider, keeping him/her informed of issues and concerns regarding patients or the environment.
Quality Improvement: - Works collaboratively with care team to meet process improvement goals and clinical quality metrics. Responsible for orientation and training of new medical assistants under the direction of the Clinic Manager. Serves as a mentor for newly hired medical assistants.
C.A.R.E.S Commitments: - Demonstrates CARES Commitments: Collaborative, be Accountable, Respect, Engage, and Serve in all endeavors related to job responsibilities.
We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
https://www.phs.org/careers/employee-benefits/Pages/default.aspx
Why work at Presbyterian?
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Offer Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer. Minimum Offer: USD $16.95/Hr. Maximum Offer: USD $25.20/Hr.
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