• Enroll patients into either RPM or CCM.
• Prepare the patient chart for upcoming CCM encounters.
• Make monthly check-in calls to patients enrolled in CCM.
• Make daily compliance calls to patients enrolled in RPM.
• Timely and proper communications with clinical pharmacists of any urgent health-related call needs, medication refills, and appointment requests communicated by the patient during any telephone.
• The Nationally Certified Pharmacy Technician (CPhT) will provide patient care under the direct supervision of the clinical pharmacists.
• Respects patient confidentiality at all times and treats patients with courtesy and respect.

• Professional telephone skills.
• Computer skills including: Data entry functions, Excel, and the use of Allscripts or other various EHRs, and various software programs.
• Time management skills.
• Clear verbal and written communication skills as well as customer service excellence.
• Must be able to work in a team environment.
• Self-motivated, compassionate, and a patient-oriented clinician.
• Minimum requirement is a High school graduate or GED equivalent.
• Ability to establish and maintain effective working relationships with patients, caregivers, fellow team members, medical providers and the public.
• Ability to organize and manage competing priorities.
• Ability to problem solve and show good judgment.
• Knowledge of medical terminology.
• Ability to react calmly and effectively in emergency situations.
  

• Prior CCM or RPM experience.
• Prior Pharmacy experience.
• Prior Medical Assistant / LPN experience.

In-Clinic Rx is a privately owned pharmacist collective that offers both independent pharmacy, consulting and clinical services located inside established medical facilities. Through clinical, dispensing and consulting services, In-Clinic Rx works to improve compliance and better patient outcomes while increasing a clinic and pharmacy’s bottom line.