About MassDOT

An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure.

MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.

MassDOT’s divisions include: Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization.

Duties and Responsibilities

• Maintains patrol logs and prepares reports as requested by Manager of Patron Services.
• Assists State Police in providing Security / surveillance of MassDOT premises, buildings, and equipment.
• Patrols the Massachusetts Turnpike (I-90) highways, bridges and tunnels as assigned, in specially equipped vehicles containing emergency service equipment.
• Aids disabled motorists by such mean as providing fuel and water replenishment, reflating or changing flat tires, connecting jumper cables to boost batteries or assisting patrons with locked vehicles, and under the direction of State Police (MSP) – pushing disabled vehicles to move them to a safe location.
• Assists the Maintenance Department by immediately reporting any unsafe road conditions to appropriate maintenance supervisor and corrects such conditions where possible.
• Performs other related duties as assigned.
• The Emergency Service Patrol (ESP) shall not have the authority or responsibility of a police officer.

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

All job applications must be submitted online through MassCareers to be considered.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

• For questions regarding the job posting, please email Tricia.Weston@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call ADA Coordinator, Heather Ulesoo 857-851-9447.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.