Marketing Automation Integration Administrator

Full Time
Carrollton, GA 30118
Posted
Job description

About Us


Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 12,700 students from across Georgia, 34 other states and 64 countries, 95+ undergraduate programs and concentrations, and 35 master’s, specialist, and doctoral degree programs, we’ve come a long way since then. Today, we’re a regional powerhouse making a $626 million local economic impact.

With locations in Carrollton, Douglasville, and Newnan, Georgia, we take pride in making a difference in the lives of our students, our neighbors, and the world. In essence, UWG provides a safe, quality and affordable college experience that transforms lives. Amazing things happen when you Go West!

The university is organized into our College of Art, Culture, and Scientific Inquiry; College of Education; Richards College of Business; University College; School of Communication, Film, and Media; Tanner Health System School of Nursing; Honors College; Graduate School; UWG Newnan; and our UWG Douglasville Center.

Location


This is a remote position, local to the state of Georgia.

Occasional travel may be required within the state. May need to work long hours and weekends as needed.

Job Summary


The Marketing Automation Integration Administrator will be part of a dynamic team at USG eCampus working toward building and implementing student centric experiences through a system-wide digital communication initiative. To achieve this, the University System of Georgia (USG) is aggressively growing capacity in a Salesforce enabled ecosystem which includes Salesforce Marketing Cloud.



The Marketing Automation Integration Administrator will play a hands-on role in the ongoing technical maintenance of the platform while helping build and support the execution of our digital marketing programs and student success campaigns using Salesforce Marketing Cloud and will provide expertise in marketing automation processes, campaign management, and manage ongoing Marketing Cloud implementations.

The Marketing Automation Integration Administrator is responsible for maintaining the integration between Salesforce CRM and Marketing Cloud via Salesforce Connect.

The Marketing Automation Integration Administrator will build Marketing Cloud Journeys and lead design and process guidance in collaboration with subject matter experts at USG eCampus as well as other system-level entities. This person will also develop and create responsive, best-in-class dynamic email templates/automation for USG eCampus business units.

Responsibilities


1 -
Maintenance of Salesforce CRM and Salesforce Marketing Cloud integration, including management of data extensions, T-SQL, and advanced AMP Script

2 -
Design and Execution of Marketing Cloud Journeys including recommendations of new use cases and ways to improve communication to prospective and current students in all supported system programs

3 -
Email template design and content creation in collaboration with subject matter experts

4 -
Provide regular reporting on campaign success and make recommendations to continually improve effectiveness of campaigns.

Required Qualifications


Educational Requirements
Bachelor's degree in Computer Science, Information Systems, Communications, Marketing or related area.

Other Required Qualifications
2 years minimum marketing and/or email automation experience at an operational level

Experience with data extensions, T-SQL and advanced AMP Script

Required Experience

2 years minimum marketing and/or email automation experience at an operational level

Experience with data extensions, T-SQL and advanced AMP Script


Preferred Qualifications


Additional Preferred Qualifications
Salesforce Marketing Cloud Administrator Certification

Inbox Pros Email Deliverability Certification

Salesforce Marketing Cloud Email Specialist Certification

Preferred Experience
Demonstrated experience specific to Salesforce Marketing Cloud products such as Email Studio, Journey Builder

Experience with Email Automation/CRM integrations, preferably Salesforce-specific

Experience with concept to launch solution design and execution of multi-channel direct marketing/CRM programs

Proposed Salary


$80,000

Knowledge, Skills, & Abilities


KNOWLEDGE
Excellent written and verbal communication skills

Demonstrated experience with email marketing automation tools

Hands on experience with data extensions, T-SQL and advanced AMP Script

Experience with concept to launch solution design and execution of multi-channel direct marketing/CRM programs

Demonstrated ability to produce deliverables within a diverse, fast-paced environment, collaborate effectively across cross-functional teams and juggle multiple projects and initiatives simultaneously

Conditions of Employment


Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia, as determined by the University of West Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity


It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia's affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

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