Job description

Reporting to the Director, Volunteer Partnerships & Experience

About Junior Achievement of Georgia
Junior Achievement of Georgia’s (JA) mission is to inspire and prepare young people to succeed in a global economy. By bridging the business and education communities with hands-on experiential programs focused on business, entrepreneurship, civic responsibility, career-readiness, and financial literacy, JA aims to achieve the following overarching goals:

• To motivate, engage and inspire students to recognize the value and relevance of education, and to make informed decisions about their own personal education and career pathways.

• To equip students with the key career-readiness skills that will drive success in any environment, and to invigorate innovative, creative, and entrepreneurial thinking among our youth.

• To develop a financially literate generation who understands key business principles and makes responsible personal financial management decisions.

• To increase student understanding and appreciation of their civic rights, roles and responsibilities.

JA of Georgia is the local affiliate of JA USA, the nations’ oldest and largest economic education organization with over 100 years of experience. The organization has office and program locations in Atlanta, Lawrenceville, Cumming, Dalton, Savannah, and Augusta.

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Position Description*
Manager will serve as a member of the Volunteer Management team to deliver a ‘Best-in-Class’ constituent experience through recruiting and managing volunteer sources as well as deepening the JA individual on-site experience. Responsible for building relationships with individual advocates and volunteer partner sources that continue to support JA of Georgia programmatic needs. Primarily, this will be at the JA Discovery Center at Gwinnett. JA volunteers bring authenticity and relevancy to programs by infusing their own experiences, knowledge, and skills within the curriculum to develop a generation of financially capable and empowered students. JA currently has over 200+ corporate, higher education institutions, community, and school partners across Georgia.

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Primary Responsibilities*
Volunteer Management

• Lead volunteer check-in & deliver volunteer welcome daily to all volunteers at the JA Discovery Center at Gwinnett.

• Enhance and create new processes designed to exceed JA of Georgia volunteer expectations before, during and after a volunteer experience.

• Establish an individual recruitment plan to build and retain volunteer relationships.

• Responsible for Volunteer Management systems, Volunteer Calendar, and daily reports across JA Programs.

• Work with Director, Volunteer Partnerships and Experience to follow strategy around recruiting, managing & growing volunteer accounts (corporate, community, college sources).

• Recruit, manage, and steward all school-based volunteers in collaboration with Education Teammate.

• Collaborate with Education, Operations, and Development teams to ensure stewardship of all on-site constituents (primarily volunteers).

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Constituent Management*

• Responsible for updating shared documents to reflect volunteer dates and volunteer status.

• Prepare and train educators on volunteer expectations and best practices, including but not limited to creating and distributing marketing materials to school district educators.

• Responsible for tracking, maintaining, and sharing on-site volunteer data.

• Receive confirmed volunteer partners from Director, Volunteer Partnerships and Experience 30 days prior to volunteering; continued stewardship by moving the individuals forward in the process (assisting with registrations, answering questions, making recruitment recommendations, etc).

• Initiate individual recruitment communication regularly filling short-term volunteer gaps in calendar.

• Lead communication around logistics, expected volunteers, special accommodations and other important information to all involved groups.

• Help influence JA processes to deliver a “raving fan” experience for every student, volunteer, educator, and guests that come through the JA Discovery Center at Gwinnett.

• Drive the gathering of on-site deliverables needed to fulfill grant requirements.

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Qualifications: Education & Experience*
An equivalent combination of education, training, and experience will be considered.

Required

• Bachelor’s degree

• 2+ years’ work experience

• High level of customer service

• Self-motivated and highly dependable

• Ability to quickly build & sustain relationships in a variety of settings

• Strong collaboration and communication skills

• Strong presentation and computer skills

• Works well in a fast-paced environment

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Preferred*

• 2+ years in customer service/sales/development positions.

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Core Competencies*

• Influences Others: Provides sound rationale for recommendations; Generates enthusiasm for ideas by tapping into shared values; promotes own positions and ideas with confidence and enthusiasm even in the face of resistance.

• Builds Relationships: Adjusts interpersonal style to a variety of people and situations; cultivates networks with people across a variety of functions within and outside the organization.

• Supports Business Strategy: Demonstrates an understanding of JA's mission, vision and overall strategies; aligns own activities with organization's goals and strategies.

• Drive for Results: Consistently achieves work objectives; Readily puts in time and effort required to achieve goals; works to resolve routine and unexpected problems

• Demonstrates Adaptability & Resourcefulness: Overcomes obstacles and constraints without becoming discouraged; maintains a positive outlook and sense of humor in difficult situations.

• Makes Sound Decisions: Identifies novel solutions to old problems; comes up with new ways of looking at problems, processes, or solutions; defines reasonable alternatives; focuses on important information without getting bogged down in unnecessary detail.

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Salary*
Commensurate with experience. JA also offers a full benefits package.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.

Job Type: Full-time

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