Job description

Job Title: Manager, Student Academic Support Services
Department: Academic Support Services
Shift: 1st
Specialty: Education
Job Number: 2022-4209
Date Posted: 10/19/2022
Position Type: University

Job Qualifications:

Manager, Student Academic Support Services - RMC Medical Student Programs

Position Highlights:
The Manager, Student Academic Support Services will be responsible for the organization and implementation of academic support services available to Rush Medical College (RMC) students, monitoring participation, and facilitating ongoing review with Office of Integrated Medical Education (OIME) faculty. This position will have primary responsibility for coordinating and managing academic support services for medical students. This individual will collaborate with the Office of Student Accessibility Services to facilitate monitoring and implementation of any approved student disability accommodations. The Manager, Student Academic Support Services will collaborate with faculty and staff within the OIME to implement and monitor processes that support the success of our medical students in the curriculum and in their development of a professional identity. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Position Responsibilities:
Designs, develops and administers comprehensive academic success programs
Manages success program for M3/M4 (clerkship students) to support student learning
Conducts focused intakes and assessments to identify individual learning needs
Supports clerkship students in developing an Individual Learning Plan
Designs and develops individual and group-level academic counseling services for clerkship students
Monitors student progress relative to Individual Learning Plans, adjusting as appropriate
Supports the development and implementation of USMLE Step 1 and Step 2 academic support programming
Conducts ongoing program evaluation to evaluate student satisfaction and program outcomes
Utilizes program data to make informed decisions about future programming to enhance academic support services
Works closely with course directors and faculty advisers to provide ongoing updates regarding student progress and implemented interventions
Creates and delivers professional development sessions to educate and support course directors in navigating various student concerns
Manages external academic support resource referral process for identified USMLE Step 1 and Step 2 at-risk students
Meets with students referred to academic support services by OIME faculty and/or Committee on Student Evaluation and Promotion (COSEP)
Maintains accurate documentation regarding support services recommended and utilized
Organizes counseling services reports; provides summaries for COSEP meetings as appropriate
Maintains database of records related to academic support services
Develops and manages a network of peer educators available to students for support within the clerkship curriculum
Recruits, onboards, trains, and manages M4 peer educators and resident educators
Facilitates communication and program direction between M4 peer educators, resident educators and clinical course directors
Promotes peer and resident education resources to clerkship students
Collaborates with Office of Student Accessibility Services to support student learning
Develops formalized process and programming for students taking a Leave of Absence (LOA) and returning to the curriculum (and facilitates/executes the same with appropriate leadership)
Performs other duties as assigned

Position Qualifications:
Master's degree required, with preferred emphasis on education, counseling, learning differences, educational psychology or advising
3-5 years of experience in student support services, higher education, or counseling preferred.
Experience with standardized test preparation
Experience with learning differences
Knowledge of learning processes theory and practice
Demonstrated initiative, and ability to manage multiple ongoing tasks and projects
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Dependable and efficient
Works with faculty, staff, and students in a congenial and collaborative manner
Exemplary professionalism in dealing with interpersonal issues and confidential matters
Awareness of his/her role in projecting a positive image of RMC in all affairs
Commitment to ongoing personal professional development

Company Highlights:
Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.
The Association for the Accreditation of Human Research Protection Programs (AAHRPP) has awarded Rush full accreditation for three years. Rush is one of the first academic medical centers in Illinois to receive this accreditation.
As an academic medical center, Rush University Medical Center in Chicago, Illinois, is committed to advancing medical knowledge through research. Investigators at Rush are involved in more than 1,600 projects, including hundreds of clinical studies to test the effectiveness and safety of new therapies and medical devices, as well as to expand scientific and medical knowledge.
RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.
Rush University is home to one of the first medical colleges in the Midwest and one of the nation's top-ranked nursing colleges, as well as graduate programs in allied health, health systems management and biomedical research.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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