Position Objective:

The primary responsibility of a Goodwill Manager In Training is to learn the organization’s culture by consistently supporting and strengthening the basic philosophies of the agency. A Manager In Training must have strong leadership skills with the ability to motivate and supervise team members. The Manager In Training will learn all aspects of Goodwill’s retail and production operations. A Manager In Training is a leader, problem-solver, and strategic thinker, who is required to manage her/his time to achieve budgeted goals.

This a full time, salaried position that includes a generous paid time off package, medical, dental, vision, life, and disability insurance. Find out what Goodwill is all about and our mission: "Changing Lives Through the Power of Work"

Essential Duties:

• Learn how to operate a safe and profitable retail store, maintaining a clean and attractive sales area.
• Learn to demonstrate effective internal and external communications.
• Learn to train and schedule work hours for all facility personnel.
• Learn how to supervise collection, transfers, and rotation of donated goods including effective execution of the One Touch System
• Learn how to operate and troubleshoot a Point-of-Sale cash register.
• Learn how to ensure that each employee receives mandatory Orientation/Safety, Customer Service training and attends meetings as required.
• Learn how to be responsible for accident/incident forms being completed in a timely manner.
• Learn how to complete daily store reports
• Learn to supervise the transfer of store shipments to appropriate department and assist in stock rotation and maintaining racks, shelves, and other displays in a presentable manner. Learn to oversee quality control of inventory. Learn how to maintain product on floor at adequate levels.

• Learn adherence to established organizational policies and procedures.
• Learn how to assist donors and truck drivers in loading and unloading donations.
  
• Attend scheduled manager meetings and trainings as assigned.
• Learn to develop budgets and operation goals with the Director of Donated Goods Retail.
• Other duties as assigned by the Director of Donated Goods Retail.

Standard Duties:

• Alignment with agency Mission, Vision, and Culture
• Maintains a good working relationship and provides excellent customer service to all clients, staff, customers and donors.
• Has respect for the feelings of others, is courteous and possesses the ability to build effective internal and external relationships
• Complies with all established work rules, policies, procedures and safety rules
• Represents the organization in a professional and courteous manner
• Is able to educate stakeholders and community about the entire agency

Essential Skills:

• 2+ years prior retail experience
• Above average written and verbal communication skills
• Demonstrated leadership ability
• Strong organizational skills
• Basic digital literacy
• Must have a valid driver’s license and auto insurance
• Must be able to lift boxes, bags, garments (donations) of up to 30 lbs. from floor to chest height. Must be able to stoop, squat, bend, twist and hang merchandise head high or above

Education:

High School diploma or GED required, College Degree in Business, Marketing, or related field desired.

Work Environment:

Retail environment with fluorescent lighting and climate-controlled temperature. Occasional to frequent exposure to dust, lint, and other irritants generated by the sorting and handling of donated goods. Occasional exposure to outdoor weather conditions. Frequent nontraditional (nights and weekends) hours. Some instances of short deadlines and fast paced situations or demands. Occasional travel within territory and occasional travel for training.