GENERAL SUMMARY:

The Maintenance Tech is responsible for the overall upkeep of residential apartments and public areas through responsive, accurate and efficient maintenance. This will be accomplished through the performance of simple tasks that require the application of general maintenance and repair techniques, materials, tools and equipment. The Maintenance Tech serves as a member of the Maintenance team that is responsible for the physical condition of the all buildings on campus.

Essential Job Duties:

Include the following. Other duties may be assigned.

1. Performs routine and emergency repairs in residential apartments and public areas including correcting electrical malfunctions, repairing and replacing plumbing fixtures, pipes and fittings, repairing and replacing light bulbs and fixtures, repairing doors and locks, etc.

2. Assists in providing initial response for malfunction of residential HVAC equipment. Performs resets and simple repairs as necessary.

3. Respond to emergency calls for system and equipment failure.

4. Completes all work orders in a timely manner while providing detailed information regarding the task(s) performed along with all prescribed/pertinent equipment information.

5. Will assist other Maintenance personnel, when necessary, in the completion of various projects or repairs including campus snow removal.

6. Assists in maintaining proper levels of materials and supplies for the campus to ensure the timely and efficient completion of necessary tasks.

7. Will be expected to work a reasonable amount of scheduled and "on-call" overtime as necessary.

8. Performs additional duties requested by the Supervisor and the Director of General Services in order to ensure the effective and efficient operation within the community.

9. Attendance is essential to this job. Must also maintain dependability and punctuality as outlined in Attendance policy.

HOSPITALITY FOCUS:

The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We strive to anticipate resident, employee and guest needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We embrace and value our differences.

7. We make residents, employees and guests feel important.

8. We ask “Is there anything else I can do for you?”

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details.

WELLNESS FOCUS:

The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.