Job description
Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
General Purpose of Job:
Assists with the tasks associated with the day-to-day operations of the Driscoll Main Hospital Mailroom. This will require driving of company provided vehicle and hours are Monday through Friday, 8:00am – 4:30pm. The mail room clerk requires having good communication skills both verbal and written, as he/she will be serving various departments and staff throughout the hospital.
Essential Duties and Responsibilities:
The above statements should be included on all job descriptions.
List the job's essential or most important functions and responsibilities. Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Standard functions listed below should be included on all job descriptions.
- Maintains utmost level of confidentiality at all times.
- Adheres to hospital policies and procedures.
- Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
- Retrieves all mail from the U.S. Post Office, on a daily basis.
- Safeguards all member personal health information (PHI) in the performance of the mailroom duties to ensure that no PHI breach occurs.
- Delivers and picks up mail from various departments throughout the hospital.
- Ensures that outgoing mail is properly sealed, posted and transferred to the U.S. Postal Service or other delivery service timely to ensure mailing of member letters follows contractual requirements.
- Tracks and logs registered mail, return mail, and ensures that incoming packages are received and accounted for daily.
- Orders mailing supplies as needed.
- Uses Microsoft excel and other applications to track and maintain billing records for postage sent to accounting for processing.
- Responsible for maintaining accurate accounting data to ensure that postage meter is adequately filled (dollar value) to accommodate all outgoing mail. Prepares documents for accounting to administer checks to fill the postage meter.
- Other duties as assigned.
Behavioral Expectations
Should apply and be listed on all job descriptions.
- Customer Service – Enthusiastically interacts with all customers. Assumes personal responsibility for meeting customer needs. Consistently demonstrates a commitment to customer satisfaction.
- Interpersonal Skills- Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Listens well. Facilitates a group process.
- Adaptability/flexibility – Demonstrates the ability to change behaviors and plans to meet rapidly changing/ competing job demands (new or unusual situations). Receives change as a challenge. Revises plans to meet changing circumstances.
- Communication – Clearly and effectively communicates ideas and requests to others. Persuades or influences others through spoken or written communication.
- Initiative – Starts and completes tasks with minimum of prompting. Willing to make recommendations and assume additional responsibilities.
- Team Player – Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing hospital and departmental mission and goals.
- Organized and efficient – Organizes work and uses time efficiently. Takes the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively.
- Core Values –Practices DCH core values.
Education and/or Experience:
- Select the one level of education and/or experience needed to successfully accomplish the essential duties of this job. Delete those that do not apply.
- High school diploma or general education degree (GED) and three years or more of related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Experience with Microsoft Excel
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