Lodge Manager

Full Time
Waitsfield, VT 05673
Posted
Job description

NOW HIRING! Lodge Manager | Madbush Falls

Madbush Falls, a unique new hotel opening in Vermont next year, is looking for its operational leader. Located on an exquisite 19-acre property in Vermont’s Mad River Valley, Madbush Falls will be “Vermont’s Bike and Ski Basecamp”: eco-lodge with a few dozen rooms, cabins, yurts and treehouses, 72-seat bar/restaurant, bike coaching/guiding center, and a bike/ ski shop powered by the Outdoor Gear Exchange, the largest independent outdoor retailer in the Northeast. We are fully permitted and under construction.

Founded by Jonny Adler, cofounder of The Skinny Pancake (a restaurant group with 8 locations and one of Vermont’s largest restaurant buyers of local food), Madbush Falls is the culmination of years of planning, a dream team of Vermont’s outdoor, hospitality and real estate professionals, and over $6 million in new investment. We are reviving and transforming a classic 50’s era hotel (originally called The Madbush Alpine Chalet) into the cultural center and logistical basecamp for Vermont’s booming mountain and gravel biking scene. The property features a crystal clear waterfall and swim hole just steps from the hotel/restaurant, beautiful open grounds with a river running through it, and a swimming pond. It’s trailside to a world class mountain bike network. In the winter, we’re neighbors to Waitsfield’s largest XC ski center and 8 minutes from Sugarbush and Mad River Glen on the free shuttle route.

The Development Team includes a Development Manager, a talented group of builders, an interior designer, Executive Chef, and Columbia Hospitality Group, a leading boutique hotel operating company with more than 50 properties nationwide.

Pre-opening, responsibilities include:

  • Conceptual Development: work with the Development team to review/adjust budget and projections, hone staffing model and offerings.
  • Property Preparation: working with the Development team, ensure that each room’s setup checklist is complete and is ready to receive guests.
  • Hiring the team: post, recruit, interview and hire the hotel team.
  • Collaborate with the development team on recruiting, training curriculum, and documentation development, managing training schedule to ensure all parties are prepared for trainings.

Operational responsibilities include:

  • Provide overall direction, coordination and leadership for the accommodations team.
  • Participate in preparation of the annual operating budget and financial plans which support the overall objectives of the property
  • Monitor annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and HR)
  • Work with your team to meet or exceed established budgetary guidelines for the hotel. Establish sound pricing policies for guest services. Review and approve operating expenses. Collaborate with other leadership to develop and implement strategies to enhance profitability and revenue generation.
  • Protect and enhance the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, and housekeeping, and and capital improvements
  • Analyze guest feedback and discuss findings with your team. Institute changes and upgrades in service as necessary
  • Promote the property by building and maintaining an active and visible position in the local community.
  • Select, supervise, train, develop, schedule, discipline, counsel, and review staff. Demonstrate positive leadership characteristics that empower and inspire employees to meet and exceed standards

Requirements:

  • Strong communication skills, including the ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public. Editing contracts, reports, and operations manuals will be part of the job
  • Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
  • Proficient financial management skills, including budget management, expense control, forecasting and analysis of financial statements
  • Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building

Compensation:

  • Salary: $55,000-$80,000 annually
  • Retirement benefits starting in year 2 of operations
  • Lifestyle benefits including free meals and “pro deal” discounts on outdoor gear

Please submit a cover letter along with your resume. For more information, visit madbushfalls.com.

The Rider’s Outpost LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Self-determined schedule
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Waitsfield, VT 05673: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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