Job description
The Lifeguard Supervisor is responsible for the successful operation of multiple lines-of-business that could include but is not limited to aquatics and first aid. Starting Rate $17 hourly
Essential Duties and Responsibilities:
- Maintain rotations, break schedules, and daily position staffing
- Coordinate and assist all daily duties and tasks
- Hold lifeguards on duty to all StarGuard expectations
- Keep reporting leader informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate
- Adhere to all operating procedures as outlined in the Resorts World Pools standard operating procedures for the positions they are staffing. This includes but is not limited to: a. completing morning safety checklist, cleaning area, immediately addressing any maintenance concerns and/or stopping operation (if necessary)
- Maintain an environment that keeps safety the number one concern for all customers and employees.
- Contribute to all clean up, including park pick up, etc.
- Assist with In-service training and other training functions as needed
- Complete paperwork in accordance with ProParks, Resorts World and local administrative regulations
- Resolves guest complaints and answers questions of guests, visitors, and employees
- Ensure professional development to enhance work knowledge, skills, and abilities
- Maintain a positive attitude anytime you are on the clock and representing ProParks and Resorts World.
- Maintain a high level of confidentiality about employees’ performance, employee/guest medical history, or other protected information regarding ProParks or Resorts World.
- Adhere to company ethical requirements, demonstrating the utmost integrity in all professional and personal matters
- Utilize a 2-Way Radio system (walkie-talkie)
- Walk all pools, decks, and buildings to perform inspections or guest assistance.
- Responsible for the safety of all our guests while in our pools and on our decks
- Lifeguard supervisors will be the first responders in all on site emergencies and will be required to render first aid care when needed
- Lifeguard supervisors must enjoy interacting with guests of all ages and should have great oral communication skills
- Must have reliable transportation
QUALIFICATIONS:
- Must be a minimum of 18 years old
- Must be authorized to work in the United States
- Must be a SGE Lifeguard for minimum of 1 year
- Must be able to complete swim test
Certification/Licensure:
Complete Star Guard Elite Lifeguard Course (Certified by StarGuard Elite)
Special Skills:
- Excellent oral and written communication skills
- Positive and effective customer service skills
- Teamwork orientation
- Must be in good physical strength
- All lifeguard applicants must successfully complete the Star Guard Lifeguard Training Program prior to being extended a job offer.
- First Aid and CPR training is provided during the lifeguard training class. Must be able to pass these classes.
- Prerequisites for the lifeguard course include:
- Swim 100 yards continuously using an approach stroke (breaststroke or front crawl)
- Retrieve a 10lb brick from the deepest part of the pool (6ft)
- Tread water without the use of their hands for 1 minute
- Work well with people including children and adults
- Adhere to terms of Star Guard Lifeguard Training Program licensure
- Accuracy, thoroughness, and self-monitoring to ensure quality work
- Motivated self-starter
Physical Demands of the Job:
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and read, talk, and hear.
- The employee is frequently required to stand, walk, stoop, kneel, push, pull, crouch or crawl.
- The employee is frequently required to climb and work at heights above 15 feet.
- The employee is occasionally required to sit or balance.
- The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth
- perception, and ability to adjust focus.
- The employee must be able to wear polarized sunglasses.
- The employee may be exposed to weather conditions prevalent at the time. This includes temperatures as low as 50 degrees and upwards of 120 degrees. You may be working in direct sunlight, windy and rainy conditions.
- The employee will be required to work in water positions where you will be exposed to chlorine and other traditionally used pool chemicals.
- The noise level is generally moderate to high.
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