Level I Technical Support - Help Desk - REMOTE - BA/BS REQUIRED!
Full Time
Saint George, UT
Posted
Job description
Our globally recognized end client is in need of an Entry Level Helpdesk Support Professional for a 6+ month CONTRACT opportunity. Role is 100% REMOTE, work is done in EST (permanent schedule is 3pm to 1130p EST with Wed/Thurs off. During training period candidate will be required to work 8:30 am to 5:00 pm Monday through Friday – there are NO exceptions to the training OR permanent schedule). Position pays A MAX of $18/hr W2.*** All Applicants should have location clearly listed on resume. While position IS remote, only applicants in areas local to position posting will be considered at this time***
Position 1: 7a to 330p, Friday through Tuesday. Wednesday and Thursday off
Position 2: 730p to 4p, Thursday through Monday, Tuesday and Wednesday off
Position 3: 12p to 830p, Thursday through Monday, Tuesday and Wednesday off
Position 4: 10a to 630p, Sunday through Thursday, Friday and Saturday off (12 week Temporary position with no opportunity to go permanent)
What You Will Be Doing:
- Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance
- Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.
- This is NOT a complete list of responsibilities or requirements. Full client job description will be provided upon submittal to end client*
- Bachelor's Degree in Computer Science or related field REQUIRED
- Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook is REQUIRED
- Experience with SharePoint, Project, Access is HIGHLY DESIRED
- Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS HIGHLY DESIRED
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!
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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities [1]to contact us if you are an individual with a disability and require accommodation in the application process.
Links:
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[1] https://www.yoh.com/applicants-with-disabilities
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