Leasing Specialist

CLASSIFICATION: Part-time, Non-Exempt

COMPENSATION: $16 Per hour + ability to earn performance bonuses

SCHEDULE: 15-20 Hours per week, Flexible Schedule

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers

• We Earn and Cultivate Trust

• We Communicate Authentically

• We Stay The Course

• We Embrace and Affect Change

• We Strive for Excellence

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)

• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork

• Work with your team to reach daily and weekly leasing goals

• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries

• Work collaboratively with other staff members in a highly entrepreneurial environment.

EXPERIENCE & QUALIFICATIONS:

• 1+ year of customer service and sales experience

• Strong communication skills

• Ability to remain calm and collected in high-stress situations

• Enjoy and take pride in providing excellent service

• Warm, friendly demeanor

• Basic computer skills: typing and writing ability for correspondence, memos, etc.

• High School Diploma or equivalent